Cris Sims
@crissims
IT Specialist specializing in Cisco networking, Windows servers, and secure Active Directory management.
United StatesWhat I'm looking for
I’m an IT Systems Analyst Sr focused on keeping networks and endpoints reliable, secure, and easy for staff to use. I assist with installation, configuration, and ongoing maintenance of desktop computers, peripherals, and core software, while providing customer support for wired and wireless connectivity and collaboration technologies.
My background includes extensive work with Windows servers (2003, 2008, ‘08R2, 2012, and 2019) and Office 365, along with deep experience in Active Directory. I’m also experienced in Cisco equipment (switches and routers), penetration testing, permissions, and security protocols—plus using tools like SolarWinds and Kaspersky for management and protection.
I bring a service-minded helpdesk approach (including ServiceNow-style tracking) with strong troubleshooting and escalation practices. I’ve coordinated vendor upgrades, created accounts with proper permissions in Cerner, and mentored new employees; I’m currently studying for my CCNA to deepen my network capabilities.
Experience
Work history, roles, and key accomplishments
IT Systems Analyst Sr
Foundation Health Partners
Feb 2021 - Present (5 years 3 months)
Provided IT support for desktop computers and related software, including wired and wireless connectivity setup and basic troubleshooting with appropriate escalations. Coordinated with vendors to upgrade networking software, created Cerner accounts with proper permissions, and trained new employees.
IT Technician
Everts Air Alaska
Jun 2015 - Feb 2021 (5 years 8 months)
Delivered IT service to staff by deploying programs across a network, wiping and rebuilding hard drives with minimal downtime, and setting up new workstations. Troubleshot computer, printer, and server issues and replaced physical hardware components using SolarWinds and Kaspersky for support.
IT Helpdesk
UAF CTC
Jan 2015 - Jun 2015 (5 months)
Supported computer lab users by helping with logins, answering technical questions about available programs and devices, and instructing students on how to use lab software. Assisted with password changes according to UAF CTC standards.
Education
Degrees, certifications, and relevant coursework
University of Alaska Fairbanks
Associate of Applied Science (A.A.S.), Computer Science (Network and Systems Administration)
Earned an A.A.S. in Computer Science with a focus on Network and Systems Administration, graduating class of 2015.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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