Chuma Amakom

As a seasoned customer service and sales development professional with over 5 years of experience, I have consistently demonstrated my ability to exceed performance targets, resolve customer issues, and drive sales growth. With a strong background in utilizing CRM software, AI-based tools, and data-driven strategies, I am well-equipped to engage prospects and build strong customer relationships.

Throughout my career, I have honed my skills in sales and lead generation, customer service excellence, communication, time management, technical proficiency, and collaboration and teamwork. My expertise in transitioning clients to account management and ensuring successful onboarding for long-term retention has been instrumental in driving business growth.

I am a results-driven individual with a proven track record of achieving significant improvements in lead conversion rates, product adoption, and outreach effectiveness. I am confident in my ability to leverage my skills in a dynamic customer-focused or sales-oriented role and make a meaningful impact on business outcomes.