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@chukwumaaka
Versatile Virtual Assistant with expertise in customer service and operations.
NigeriaI am a versatile and detail-oriented Virtual Assistant and Customer Service professional with over 5 years of experience. My career has been dedicated to providing exceptional support and ensuring projects are completed on time with great precision. I thrive in fast-paced, virtual environments, following established procedures to exceed customer expectations while innovating where necessary.
Throughout my career, I have successfully implemented innovative measures that enhance on-time delivery and foster strong client relationships. My skills in organizational and administrative tasks, combined with effective communication, have allowed me to consistently deliver top-notch client support and contribute to business growth.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Bascii Consulting Limited
Mar 2023 - Present (2 years 8 months)
Managed customer service operations, ensuring high levels of customer satisfaction and efficient resolution of inquiries. Implemented strategies to improve customer engagement and loyalty.
Remote KeaFoods HUB
Nov 2019 - Present (6 years)
Handled incoming and outgoing client calls, providing technical and general support to customers. Maintained detailed records of customer interactions and ensured timely resolution of issues.
Remote KeaFoods HUB
Oct 2016 - Present (9 years 1 month)
Collaborated with the sales team to implement and analyze sales and marketing initiatives. Reached out to leads and built a pipeline of prospective customers to drive revenue.
Tutor Time School
Apr 2014 - Present (11 years 7 months)
Provided virtual instruction in Science and Mathematics to students, adapting teaching methods to suit individual learning styles. Developed engaging lesson plans and assessed student progress.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Chemical Engineering
Studied Chemical Engineering at the Federal University of Technology, Owerri. Gained foundational knowledge in chemical processes and engineering principles.
Software and tools used professionally
NigeriaYou can contact Chukwuma and 90k+ other talented remote workers on Himalayas.
Message Chukwuma
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