Christian Miranda
@christianmiranda
I am an appointment setter and customer service professional driving high-volume outreach and strong conversions.
What I'm looking for
I am a results-driven appointment setter and customer service professional who consistently converts leads through high-volume outreach and personalized pitches. I pride myself on clear communication and reliable follow-through.
In my current role I perform 150+ calls daily, log activities in GoHighLevel CRM, and handle tailored objections to maximize bookings and conversions. I maintain accuracy in CRM and scheduling while meeting aggressive outreach targets.
My background spans healthcare, FinTech, and BPO environments where I handled inbound and outbound support, upselling, enrollment management, and HIPAA-compliant documentation. I have been recognized with multiple weekly top-performer awards, quality acknowledgments, and attendance honors for consistent results.
I also bring experience as a virtual and government assistant, organizing datasets, managing documents, and maintaining digital systems to support clients. I seek roles where I can apply CRM expertise, appointment-setting skills, and strong attention to detail to drive measurable outcomes.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Clean Slate Consulting
Aug 2025 - Present (0 months)
Conduct high-volume outreach (150+ calls/day) and emails to re-engage leads and schedule appointments; accurately log activities in GoHighLevel CRM and deliver tailored pitches to maximize conversions.
Customer Service Representative
Everise
Jun 2024 - Nov 2024 (5 months)
Handled inbound mail-order pharmacy calls (refills, tracking, delivery) and promoted mail-order enrollment, upselling services and achieving 6 weekly top-performer awards for enrollment performance.
Customer Service Representative
TaskUs
Oct 2022 - Apr 2024 (1 year 6 months)
Supported U.S. FinTech customers across phone, chat, email, and SMS resolving payment disputes, login issues, and deferment requests; earned 21 weekly quality recognitions and achieved lowest handle time (avg 385.78s).
Compiled and categorized music data from Artlist for a YouTube client and tracked hundreds of entries in Google Sheets to improve searchability while maintaining high accuracy under flexible schedules.
Education
Degrees, certifications, and relevant coursework
Christian hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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