Angel Songcuan

I am a proactive and detail-oriented customer service and administrative professional with experience in call center operations, appointment setting, sales, and CRM-driven client communications. I have worked on medical campaigns and handled both inbound and outbound calls while supporting client scheduling and data entry.

My technical toolkit includes Microsoft Office, Google Workspace, Slack, Lark, and CRM tools, and I am experienced in remote work setups, time management, and data organization. I adapt quickly to dynamic tasks and have a demonstrated ability to deliver reliable, high-quality support that streamlines operations.

I am dedicated to helping businesses achieve their goals through efficient service delivery, clear communication, and consistent performance in customer service and administrative roles.