Chris Crawford

Handled customer service inquiries and managed complaints for Transport for London. Performed various administrative duties to support operations.

Provided customer service through calls, emails, and live chat, addressing customer and broker inquiries. Managed administrative tasks using Zendesk.

Delivered comprehensive customer service via phone and email, assisting both customers and partners. Focused on resolving inquiries and maintaining strong relationships.

Worked in the inbound retention department, adhering to FCA regulations. Handled administrative duties and managed live chat interactions.

Managed outbound and inbound calls, working towards sales targets and handling complaints. Processed renewals and ensured target achievement.

Assisted customers with queries via phone and managed online and in-store sales. Provided quotes for the made-to-measure department.

Supported sales operations during a temporary assignment. Assisted customers and managed general store sales activities.

Managed key holding and CCTV surveillance, ensuring site security. Responsible for comprehensive incident reporting.

Operated checkouts and managed home delivery processes. Responsible for stock management and warehouse organization.

Provided excellent customer service and maintained a safe environment. Dealt effectively with challenging situations.

Conducted cash escorts and provided customer service, including greeting customers. Managed CCTV, protected products, and tagged items.

Conducted site patrols and escorted clients to ensure safety and security. Maintained a vigilant presence to deter unauthorized activities.

Provided customer service and ensured a safe environment for patrons. Proficiently handled challenging situations and maintained order.

Managed and controlled football supporters within the stadium, ensuring the safety of players and staff. Handled cash and addressed customer queries.

Completed a First Diploma in Sport and an Extended Diploma in Sport. Additionally, obtained FA Football Coaching, Key Skills in Maths and English, HSLA Award, and CSLA Award.

Achieved 7 GCSEs, including passes in Maths and English, during high school studies.