Aria User

Supervised and ensured the safety of children and young people during transport. Responsible for securing children and maintaining appropriate behavior for safe travel.

Responsible for processing new insurance claims, providing advice, collecting information, analyzing claims, and ensuring fair settlements. Liaised with legal professionals and monitored claim progress while adhering to industry regulations.

Handled customer queries and provided high-quality service. Utilized product knowledge to resolve issues and adhered to confidentiality laws while meeting service delivery targets.

Assisted in serving meals, food preparation, and maintaining cleanliness in dining areas. Achieved sales targets while ensuring compliance with food safety policies.

Managed inbound customer calls, established rapport, and exceeded sales targets. Maintained product knowledge and developed customer relationships to encourage referrals.

Helped customers with product identification and purchases, restocked goods, and maintained shop floor presentation. Handled cash transactions and customer complaints.

Served customers at the reception, assisted gym instructors, and managed administrative tasks. Ensured a welcoming environment for all visitors.

Completed a Level 3 qualification in Business, focusing on business principles, management, and operational strategies.

Pursued a Level 3 qualification in Music Management, gaining skills in music industry practices and management techniques.

Completed seven GCSEs including three BTECs, focusing on core subjects such as English Language, English Literature, and Mathematics.