Chloé Lawrence

I am a highly adaptable and organized professional with extensive experience in administration, customer service, and technical support. My career has been marked by a proven ability to streamline processes, resolve issues efficiently, and deliver exceptional service across various industries. I am fluent in both English and Afrikaans, which enhances my communication skills and allows me to connect effectively with clients.

Throughout my professional journey, I have held roles such as Customer Support Representative at ERS Biometrics, where I delivered inbound technical support for biometric systems and achieved a high-resolution rate for client issues. My experience as a Tracing Agent honed my negotiation skills and my ability to manage comprehensive administrative follow-ups. I have also worked as a Field Officer for Statistics South Africa, where I ensured high-quality data integrity while conducting interviews for the Living Conditions Survey.

With a strong focus on client satisfaction and technical skills, I am committed to providing exceptional service and contributing positively to any organization I join. My background in managing front-office operations and coordinating schedules further complements my administrative capabilities, making me a versatile asset in any team.