Nonkululeko Jezile
@nonkululekojezile
Customer-focused support professional with strong communication and admin skills, currently expanding my technical skills in Systems Development.
South AfricaWhat I'm looking for
Customer-focused administrative and support professional with experience in higher education, property administration, and stakeholder communication. I have strong written communication, organisation, record-keeping, and problem-solving skills, with experience responding to enquiries, coordinating follow-ups, and supporting people with their needs.
I am currently completing a Diploma in Systems Development - part-time - and expanding my IT support and troubleshooting skills through CompTIA certifications. I’m particularly interested in remote opportunities in customer support, live chat, administration, data support, and entry-level IT support where I can combine my people skills with my growing technical knowledge.
I’m dependable, detail-oriented, comfortable learning new digital tools, and enjoy helping people find clear solutions to problems.
Experience
Work history, roles, and key accomplishments
Property Administrator
Self Employed
Jan 2022 - Present (4 years 8 months)
Responded to tenant enquiries and coordinated maintenance requests, maintaining accurate records and tracking outstanding matters.
Corporate Services Intern
Free State Legislature
Jan 2019 - Dec 2020 (1 year 11 months)
Supported operational administration through data capturing, records maintenance, and stakeholder communication.
Assistant: Student Support & Operations Unit
University of Cape Town
Jan 2017 - Dec 2017 (11 months)
Supported students with academic, housing, and administrative enquiries, maintaining records and assisting with operational activities.
Media Liaison Intern
University of Cape Town
Jan 2013 - Dec 2014 (1 year 11 months)
Coordinated with media outlets and internal stakeholders, prepared promotional content, and maintained media reports.
Front Desk Assistant & Administrative Support
University of Cape Town
Jan 2012 - Dec 2013 (1 year 11 months)
Provided front-line assistance to students, staff, and visitors, and supported administrative tasks such as scheduling and data capturing.
Education
Degrees, certifications, and relevant coursework
Boston City Campus
Diploma, Systems Development
Currently studying part-time for a Diploma in Systems Development.
Optimi/College SA
IT Professional Certificate, Information Technology
2025 - 2025
IT Professional Certificate with training in foundational information technology and computer support concepts.
AYMS / TRU4
Micro-Course, Customer Service
2025 - 2025
Customer Service Micro-Course covering professional customer interaction and service principles.
Coursera
IBM IT Support Certificate, IT Support
2023 - 2023
IBM IT Support Certificate with training in IT support concepts, troubleshooting, and technical problem solving.
University of Cape Town
Postgraduate Diploma, Marketing
Postgraduate Diploma in Marketing from the University of Cape Town in 2017.
University of Cape Town
Bachelor of Arts, Media & Writing, Sociology
Bachelor of Arts with majors in Media & Writing and Sociology from the University of Cape Town in 2014.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Skills
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