Chinwe Obiora

Throughout my career, I’ve worked in customer service, sales, recruitment, and administrative support, and each role has strengthened my ability to communicate effectively, solve problems, and build lasting relationships with customers.

In my current role as a User Acquisition Representative at Clipboard Health, I recruit healthcare professionals, guide them through onboarding, and help match them with opportunities that fit their schedules and locations. This role has taught me how to manage multiple conversations at once, stay organized, and provide a positive experience from the very first interaction. It has also strengthened my ability to build trust, handle objections professionally, and keep accurate records while working in a fast-paced remote environment.

Before this, I worked in customer service and sales roles where I consistently made over 100 outbound calls a day, generated qualified leads, exceeded monthly targets, and resolved customer concerns through phone, email, and chat. While achieving results was important, what mattered most to me was ensuring every customer felt listened to and supported. I believe great customer service is about understanding people, communicating clearly, and following through on commitments.

Earlier in my career, I worked as an Administrative and Customer Support Assistant at the National Institute for Policy and Strategic Studies. There, I developed strong organizational and administrative skills by managing databases, preparing official correspondence, and collaborating across departments to improve processes and customer satisfaction. That experience taught me the value of accuracy, attention to detail, and teamwork—qualities I continue to bring to every role.

I am comfortable using CRM platforms such as HubSpot, Salesforce, and Freshdesk, along with Google Workspace, Slack, ClickUp, Trello, Monday.com, Apollo, and other remote collaboration tools. I'm a quick learner who enjoys adapting to new systems and finding more efficient ways to work.

I would love the opportunity to bring my customer-focused mindset, strong communication skills, and dedication to your team. I’m confident that my experience, adaptability, and commitment to delivering excellent service would allow me to make a positive contribution from day one.