Chiamaka Esther

Managed end to end sales development and customer engagement, using targeted prospecting, personalized recommendations, relationship management, and follow up strategies to increase revenue, customer acquisition, and repeat business.

✅Increased monthly sales revenue by 45% by combining targeted customer outreach, product positioning, personalized recommendations, and consultative selling to match

Supported simulated healthcare practices by managing patient-access, EHR, insurance, billing, documentation, and telehealth workflows, with a focus on improving efficiency, patient experience, and administrative coordination.
✅Improved patient-response efficiency by up to 60% by prioritizing time-sensitive inquiries, managing inboxes, and implementing structured patient follow-up.

Supported day-to-day clinic operations by coordinating 40+ virtual appointments weekly, managing patient communication, EHR documentation, insurance workflows, and follow-ups to improve patient access and provider efficiency.

✅Coordinated 40+ virtual appointments weekly, managing scheduling, confirmations, rescheduling, and follow-ups to improve appointment consistency and reduce no show risk.

As a Sales and Marketing Intern at SisMatrix, I am gaining hands-on experience in digital marketing, CRM, and business development while leveraging tools such as Odoo ERP. My role involves:
✅. CRM & Lead Generation: Learning to use CRM tools for managing customer data, creating lead databases, and building connections through LinkedIn.
✅. Content Creation & Marketing: Writing professional articles

Managed hands-on B2B prospecting, CRM pipeline management, outreach, appointment setting, proposal development, and business development using Odoo CRM, targeting U.S. healthcare prospects including clinics, psychiatric/mental-health practices, and sex enhancement Clinics.

✅Manually sourced and segmented 300 U.S. healthcare prospects within 9 days across clinic, psychiatric, mental-health, and r

As a Sales and Marketing Intern at CollabMatrix , I am gaining hands-on experience in digital marketing, CRM, and business development while leveraging tools such as Odoo ERP. My role involves:
✅CRM & Lead Generation: Learning to use CRM tools for managing customer data, creating lead databases, and building connections through LinkedIn.
✅Content Creation & Marketing: Writing professional articl

Trained extensively in mental health nursing, including therapeutic communication, observation of patient behavior, and crisis intervention.
✅Engaged in one-on-one conversations with patients, building rapport and understanding the psychological, social, and cultural factors behind their conditions.
✅Assisted in administering psychiatric medications, monitoring for side effects, and supporting p

Worked as Sales Associate at Digital Witch Support Community.

Assisted in direct patient care, including administering medications, drug dispensing, patient assessments, and daily monitoring.
✅Supported senior nurses and doctors in catheterization, wound dressing, deliveries, and both major and minor surgeries.
✅Practiced accurate documentation of nursing notes, care plans, and patient reports, strengthening attention to detail.
✅Utilized Electronic Medic

Completed a Bachelor of Science in Nursing Science with academic and practical training in patient care, clinical practice, health assessment, nursing procedures, and healthcare delivery. Developed strong skills in patient communication, documentation, teamwork, and evidence based care.