I seek a dynamic role where I can apply my expertise in healthcare support, sales, CRM management, virtual assistance, and video editing to help businesses streamline operations and enhance client engagement.
Glevenne Apalisok
@glevenneapalisok
I am adaptable to any environment and willing to learn new things.
What I'm looking for
I am a versatile professional with expertise in healthcare support, sales, CRM management, virtual assistance, and video editing. With two years as a registered nurse and three years in BPO and virtual assistance, I have developed a strong foundation in medical billing, patient scheduling, insurance claims, sales automation, and lead tracking.
My passion lies in helping businesses and healthcare professionals streamline operations, enhance efficiency, and improve client engagement through strategic automation and workflow optimization. I specialize in managing CRM platforms like LeadSimple and HubSpot, ensuring smooth customer relationship management and seamless sales processes.
Beyond administrative and sales support, I also excel in video editing and content creation, helping brands produce high-quality, engaging content for marketing and social media.
With a combination of technical expertise, organization, and creativity, I strive to help businesses reduce manual workload, boost productivity, and achieve long-term growth.
Experience
Work history, roles, and key accomplishments
Customer Service Support
IQOR, VXI, FPS & CNX
Feb 2021 - Present (4 years 4 months)
Provided excellent customer support through various channels, managed CRM systems, and resolved customer complaints. Increased customer satisfaction scores and exceeded sales targets through proactive support and upselling.
Team Manager
Full Potential Solution
Feb 2021 - Present (4 years 4 months)
Monitored team performance and implemented strategies to improve efficiency. Provided coaching and training, handled escalations, and developed standard operating procedures to optimize workflow.
Registered Nurse
Southern Philippine Medical Center
Jan 2019 - Feb 2021 (2 years 1 month)
Worked as a registered nurse for two years, providing direct patient care, monitoring vital signs, administering medications, and collaborating with healthcare teams. Managed emergency situations and maintained accurate medical records, ensuring compliance with healthcare regulations.
Education
Degrees, certifications, and relevant coursework
Davao Doctors College
Bachelors Degree in Nursing, Nursing
Availability
Location
Authorized to work in
Portfolio
glevenneapalisok.my.canva.site/youSalary expectations
Social media
Job categories
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