Looking for a job

Chelsea Nyame

@chelseanyame

Message

I deliver attentive customer service, resolve concerns, and support positive guest experiences.

United States

Message

What I'm looking for

I'm looking for a customer experience or banking role where I can provide high-quality service, resolve customer concerns, follow policies and standards, and continue building my skills through collaboration and real-world projects.

I'm building customer experiences through service roles at Paul Springs Assisted Living Facility and my beauty business, Chelsea Nyame Tm. I serve guests efficiently, resolve concerns, recommend products, and keep orders accurate.

I've trained new servers, supported customers with personalized beauty advice, and completed Year Up United projects in banking, customer experience, requirements gathering, KPI development, dashboards, and Scrum feedback.

Experience

Work history, roles, and key accomplishments

Current

Simulated Internship Program

Current

Year Up United

Jan 2026 - Present (9 months)

Completed an 8-week virtual internship with companies including Accenture, JP Morgan Chase, CBRE, and Wells Fargo. Developed skills in requirement gathering, project management, and agile practices through real-world projects.

Requirements Gathering Project Management Eisenhower Matrix KPI development Dashboard Management Scrum Sprint Reviews Retrospectives

Current

Server

Current

Paul Springs Assisted Living Facility

Jul 2025 - Present (1 year 3 months)

Served 30 customers during peak hours, ensuring quick and friendly service with accurate orders. Collaborated with kitchen staff to deliver exceptional dining experiences and resolve guest concerns promptly.

Customer Service Conflict Resolution Teamwork Communication Skills Training Table Service

Current

Beauty Technician/Owner

Current

Chelsea Nyame Tm

Aug 2020 - Present (6 years 2 months)

Completed a $400 sale by matching customers with suitable products and resolved customer issues through attentive listening. Served three customers daily, providing personalized beauty advice and product usage guidance.

Sales Customer Service Product Knowledge Phone Support Problem Solving