Open to opportunities

Cameron Zarate

@cameronzarate

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Customer Solutions Representative with expertise in client relations and support.

United States

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What I'm looking for

I am looking for a role that fosters growth, values customer engagement, and offers opportunities for professional development.

As a dedicated Customer Solutions Representative, I excel in providing exceptional service and support to clients. My current role at C2 Global Professional Services involves assisting customers with workforce development programs and ensuring their needs are met through effective communication and problem-solving. I take pride in maintaining detailed records of customer interactions, which helps in delivering tailored solutions.

Previously, I served as a Bakery Lead at H-E-B Grocery, where I honed my managerial skills by conducting interviews, training employees, and overseeing product quality. My experience in customer service spans various roles, including as a Beauty Advisor at Sephora and a Server at Peoples Restaurant, where I developed strong interpersonal skills and the ability to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Customer Solutions Representative

Current

C2 Global Professional Services, LLC

Jan 2023 - Present (2 years 4 months)

Provide information regarding workforce development programs and assist customers in establishing accounts and job searches. Perform phone operator duties and maintain records of customer interactions.

Customer Service Microsoft Office Time Management Operations

Bakery Lead

H-E-B Grocery

Oct 2021 - Jan 2023 (1 year 3 months)

Managed bakery operations including interviews, employee training, and inventory control. Provided customer service and ensured product quality while complying with store procedures.

Inventory Training Customer Service Scheduling Product Knowledge Presentation Skills Order Management

Beauty Advisor

Sephora inside Jcpenney

Oct 2019 - Oct 2021 (1 year 11 months)

Assisted customers on the sales floor, managed cashier duties, and maintained beauty stations. Provided makeup application services and set up appointments for special events.

Customer Service Sales Product Knowledge Communication Skills Inventory Management Team Collaboration

Server

Peoples Restaurant and Bar

Jan 2018 - Nov 2019 (1 year 10 months)

Served food and beverages to guests, managed cashier functions, and maintained cleanliness in serving areas. Provided excellent menu knowledge and performed various roles including bartender and cook.

Customer Service Upselling Teamwork Bartending Time Management

Education

Degrees, certifications, and relevant coursework

Banquete High School

High School Diploma, General Education

2014 - 2018

Completed high school education with a focus on developing essential skills for future employment. Engaged in various activities that enhanced communication, teamwork, and leadership abilities.