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@briellebinkley
Customer service professional with strong multitasking and management skills.
As a dedicated customer service professional, I thrive on creating memorable experiences for guests. My journey began at Chik-Fil-A, where I developed a strong foundation in customer service and multitasking. This experience ignited my passion for helping others and led me to various roles in the hospitality and caregiving sectors.
Throughout my career, I have honed my skills in communication, patience, and critical thinking. My time as a caregiver at Spring Park Assisted Living taught me the importance of empathy and technical skills in caring for patients with Alzheimer’s. Additionally, my role as a Recruiting Assistant at Vector Marketing allowed me to refine my ability to connect with individuals and facilitate their job search effectively.
With certifications in Google Digital Marketing and Microsoft Office, I am equipped with the knowledge to excel in various environments. I am currently pursuing a Cosmetology License while holding an Associate's degree in Business, which has further enhanced my management and financial skills. I am eager to leverage my diverse experiences and skills in a new role that values customer service and teamwork.
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Work history, roles, and key accomplishments
Lowe's Hardware
May 2025 - Present (6 months)
Enhanced customer service skills by assisting customers with hardware sales. Gained comprehensive knowledge of hardware products and sales processes.
Spring Park Assisted Living
Aug 2024 - May 2025 (9 months)
Provided compassionate care to patients, including those with Alzheimer's. Developed strong patience, kindness, and technical caregiving skills.
Vector Marketing
Jul 2024 - May 2025 (10 months)
Managed recruitment efforts by contacting potential candidates and scheduling virtual interviews. Developed effective communication strategies to present job information clearly and persuasively.
The Cheesecake Factory
Sep 2022 - Jul 2024 (1 year 10 months)
Managed guest seating and coordination, ensuring polite and efficient service. Collaborated with managers to provide attentive and positive dining experiences for guests.
Applebees
Sep 2021 - Aug 2022 (11 months)
Greeted guests and managed seating arrangements for efficient workflow. Collaborated with servers and managers on floor plans and side-work to prepare for daily operations.
Chik-Fil-A
Jun 2020 - Aug 2021 (1 year 2 months)
Trained new team members while taking orders, demonstrating superior multitasking abilities. Established a strong foundation in customer service, upholding high standards of guest care.
Degrees, certifications, and relevant coursework
Associates in Business, Business
Earned an Associates in Business, focusing on management, financing, and accounting skills. Gained comprehensive knowledge in various aspects of Human Resources.
Cosmetology License, Cosmetology
Earned a Cosmetology degree, gaining expertise in hair care, styling, and coloring techniques. Developed practical skills essential for professional cosmetology practice.
Software and tools used professionally
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