Cyrille Gaoiran
@cyrillegaoiran
Highly skilled call center representative with exceptional customer service.
What I'm looking for
I am a highly skilled and meticulous Call Center Representative with extensive experience in providing exceptional customer service. My career has been marked by a superb record of customer satisfaction, where I have consistently demonstrated my ability to multitask and address multiple customer inquiries with professionalism and accuracy. I pride myself on my flexibility, allowing me to accommodate various scheduling needs, including evenings and weekends.
Throughout my career, I have worked with reputable companies such as Concentrix and Teletech, where I honed my skills in customer interaction, problem-solving, and sales. I have a strong familiarity with product information, which enables me to inform customers effectively and assist them in making informed decisions. My commitment to quality assurance and my ability to build lasting relationships with clients have been pivotal in my success as a customer service representative.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Concentrix
Dec 2021 - Present (3 years 6 months)
Currently serving as a Customer Service Representative, focusing on addressing customer needs and ensuring satisfaction. Proficiently handle inquiries and provide solutions to maintain high service standards.
Customer Service Representative Tier II
Teletech
Jul 2020 - Present (4 years 11 months)
Served as a Customer Service Representative Tier II, handling advanced customer issues and providing comprehensive support. Focused on resolving complex problems and ensuring client satisfaction through effective communication.
Customer Service Representative
Admerex Solutions
Mar 2017 - Present (8 years 3 months)
Managed customer inquiries, resolved complaints, and provided product information, ensuring high levels of customer satisfaction. Accurately entered customer data and utilized various software tools to support call center operations.
Education
Degrees, certifications, and relevant coursework
Sauyo High School
High School Diploma, General Studies
Completed secondary education, gaining foundational knowledge and skills across various subjects. Developed strong communication and interpersonal abilities through academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Cyrille?
You can contact Cyrille and 90k+ other talented remote workers on Himalayas.
Message CyrilleFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
