Zai RelleZR
Open to opportunities

Zai Relle

@zairelle

Enthusiastic customer service professional with technical support expertise.

Philippines

What I'm looking for

I seek a dynamic team environment that fosters professional growth and values collaboration.

I am a driven and enthusiastic professional with a Bachelor of Science in Information Technology. My career has been marked by a commitment to delivering exceptional customer service and technical support. I thrive on challenges and am dedicated to exceeding expectations, which has been evident in my roles across various companies.

In my most recent position at Everise Philippines, I provided top-notch customer service and sales support for prescription plans, ensuring that members received the assistance they needed. My experience at Concentrix as a Technical Support Advocate allowed me to troubleshoot a wide range of technical issues, showcasing my adaptability and problem-solving skills. Additionally, my time at Optum Global Solutions and Teleperformance further honed my abilities in handling inquiries and resolving technical issues, making me a versatile asset to any team.

I am excited about the opportunity to bring my skills and experience to your organization, where I can contribute to the team's success and foster positive relationships with clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

EP

Customer Service Representative

Everise Philippines

Jan 2022 - Jan 2024 (2 years)

Delivered top-notch customer service and sales support for prescription plans. Assisted members with medication refills and guided them through plan details.

OS

Customer Service Representative

Optum Global Solutions

Jan 2020 - Dec 2020 (11 months)

Answered inquiries and provided information about medicine and medical equipment. Scheduled doctor's appointments and ensured patients received necessary help.

Education

Degrees, certifications, and relevant coursework

UC

Unknown College

Bachelor of Science, Information Technology

Acquired a solid foundation in Information Technology. Studied various aspects of IT to prepare for a professional career.

SS

San Roque National High School

High School Diploma, General Studies

Completed secondary education. Developed a well-rounded academic background.

AS

Antipolo National High School

Primary Education Certificate, General Studies

Completed primary education. Gained foundational knowledge in various subjects.

Tech stack

Software and tools used professionally

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Zai Relle - Customer Service Representative - Everise Philippines | Himalayas