Menchie Asuncion
@menchieasuncion
Customer-focused service professional seeking growth in dynamic, collaborative teams.
What I'm looking for
I am a customer service professional with practical experience handling inquiries, resolving complaints, and documenting interactions while maintaining professionalism and empathy. I hold a Bachelor of Science in Tourism Management with a specialization in Travel and Tour Operations and thrive in fast-paced environments where I contribute both independently and as a team player.
I excel in communication, time management, problem solving, and adaptability, and I have familiarity with computer software, design tools, and social media platforms. I am eager to join a collaborative company to further develop my skills and deliver excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Concentrix
Jul 2025 - Present (6 months)
Handled customer inquiries via phone, resolved complaints promptly while maintaining professionalism and empathy, and documented interactions to support positive customer relationships.
Education
Degrees, certifications, and relevant coursework
Exact Colleges of Asia
Bachelor of Science, Tourism Management
2021 - 2025
Completed a Bachelor of Science in Tourism Management with a specialization in Travel and Tour Operations from 2021 to 2025.
Availability
Location
Authorized to work in
Job categories
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