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chahinez Kouchkar

@chahinezkouchkar

Sales Advisor who engaged and converted prospective clients at ImperialCitizenship through CRM-informed outreach and follow-up.

Algeria

Message

What I'm looking for

I’m looking to use strategic CRM, data-informed outreach, and client engagement to accelerate a sales pipeline and improve conversion rates.

At ImperialCitizenship, I strengthened client relationships through regular communication and proactive follow-up. I engaged potential clients, confirmed lead authenticity, and used data-driven insights to support lead generation.

As Country Manager at TeddraSAS, I managed cross-functional teams, analyzed market and competitor activity, and worked with legal advisors and government agencies on regulatory compliance.

At Concentrix and MayoSolutions, I worked as a Telemarketer, providing customer service and developing customized scripts for client needs. At MayoSolutions, I built rapport with customers and supported sales targets.

As Event Planner at KSisters, I developed marketing campaigns and promotional materials to increase event attendance. I also managed an online store as a self-employed business, using marketing strategies and inventory management to support sales and order fulfillment.

Experience

Work history, roles, and key accomplishments

Current

Event Planner

Current

KSisters

Jan 2023 - Present (3 years 8 months)

Increased event attendance by developing strategic marketing campaigns and engaging promotional materials. Coordinated schedules and timelines for events.

Event Planning Marketing Project Management Social Media

Country Manager

Teddra SAS

Apr 2024 - Jun 2026 (2 years 2 months)

Managed cross-functional teams to ensure seamless operations and drive business objectives. Optimized resource allocation, enhancing operational efficiency and reducing costs.

Team Management Operations Market Analysis Regulatory Compliance

Client Advisor & Community Manager

Imperial Citizenship

Oct 2024 - Mar 2026 (1 year 5 months)

Strengthened client relationships through regular communication and proactive follow-up on inquiries. Managed an average KPI of 200 calls per week to engage potential clients and confirm lead authenticity.

CRM Sales Communication Skills Lead Generation Data Driven Insights

Telemarketer

Concentrix

May 2023 - Apr 2024 (11 months)

Provided exceptional customer service by actively listening to clients' concerns and providing appropriate solutions. Participated in ongoing training sessions to stay updated on industry trends.

Customer Service Communication Skills Product Knowledge

Telemarketer

MayoSolutions

May 2021 - Jan 2023 (1 year 8 months)

Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge. Built rapport with customers to foster long-term relationships.

Sales Communication Skills Customer Relationship Management

Online Store Manager

Self-employed

Dec 2021 - Aug 2022 (8 months)

Increased online sales by implementing effective marketing strategies and managing promotional campaigns. Managed inventory levels to ensure timely fulfillment of customer orders.

Ecommerce Marketing Inventory Management Supplier Negotiation