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Moncef Akeb

@moncefakeb

Sales and business development professional at IOM, handling beneficiary calls and follow-up while seeking a remote sales role.

Algeria

Message

What I'm looking for

I'm seeking a remote sales role.

At International Organization for Migration (IOM), I handle inbound and outbound calls, identify beneficiaries’ needs, and explain procedures and available services. I also track requests, refer beneficiaries to the appropriate teams, and contribute to activity reports.

Previously, at CESI Algeria, I advised prospects on training programmes, presented commercial offers, and used Odoo to track sales activities. I’ve also managed client accounts and portfolios, negotiated agreements, and followed up with clients. I’m seeking a remote sales role.

Experience

Work history, roles, and key accomplishments

Current

Project Assistant (Hotline Operator)

Current

International Organization for Migration (IOM)

Feb 2026 - Present (9 months)

Handled inbound and outbound calls, identified needs, and informed beneficiaries about procedures and services. Conducted follow-up calls, tracked requests, and referred beneficiaries to appropriate teams while maintaining confidentiality.

Call Handling Needs Assessment Client Follow up Reporting Confidentiality Coordination

Professional Training Advisor

CESI Algeria

Feb 2025 - Sep 2025 (7 months)

Advised prospects and clients on training programmes suited to their needs. Presented commercial offers, followed up with prospects, and supported the enrolment process.

Prospecting Client Follow up Needs Assessment Odoo Sales Presentations Coordination

Account Manager

SPA Emploitic

Sep 2023 - Jan 2024 (4 months)

Identified new business opportunities and negotiated agreements aligned with company sales strategy. Managed client account follow-up and supported revenue growth.

Prospecting Negotiation Account Management Client Follow up Sales Strategy