A position that uses my expertise in vendor management, healthcare administration, and customer service, ideally in a role focused on process improvement and operational efficiency. I am looking for opportunities where I can utilize my experience with systems like SAP and Oracle to support team success.
CasSandra Cohen
@cassandracohen
Vendor management, healthcare admin, and process improvement; proficient in SAP and Oracle.
What I'm looking for
I am an accomplished professional based in Nashville, TN, with experience in vendor management, customer service, and healthcare administration. With a solid educational background from Tennessee State University. My skills in improving processes, ensuring compliance, and increasing efficiency are valuable to any team. I am currently an Accounts Payable Specialist at Paramount Global. I have excelled in onboarding vendors and enhancing workflows using systems like SAP and Oracle.
Previously, I have held roles at Deloitte & Touche as a Human Resources Benefits Analyst and at Cigna Healthcare as a Provider Relations Coordinator, where I significantly improved service quality and procedures. My adaptability and commitment to exceptional customer service were further demonstrated during the time I spent as an Uber driver, where I consistently exceeded passenger expectations. Recognized for technology proficiency and the ability to facilitate remote training, creating and maintaining instructions for SOP’s, I am dedicated to improving processes in every role I undertake.
Experience
Work history, roles, and key accomplishments
Accounts Payable Specialist
US Tech Solutions/Paramount Global
Feb 2022 - Present (3 years 3 months)
Onboarded vendors, ensuring timely payments and compliance. Conducted remote training and managed system changes to streamline operations.
Uber Driver
Uber
Feb 2014 - Feb 2022 (7 years 11 months)
Provided exceptional customer service and problem-solving in a fast-paced environment.
Human Resources Benefits Analyst
Deloitte & Touche, LLC
Jan 2000 - Jan 2005 (5 years)
Managed benefits enrollment and facilitated communication between healthcare companies and doctors.
Provider Relations Coordinator
Cigna Healthcare
Jan 1992 - Jan 2000 (8 years)
Oversaw healthcare coverage, certifications, and provider contracts, enhancing operational effectiveness.
Education
Degrees, certifications, and relevant coursework
CasSandra hasn't added their education
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