
Carlos Jayson User
@carlosjaysonuser
I keep founders and teams organized, coordinated, and moving forward.
What I'm looking for
I co-founded Luma Operations, where I work alongside Greta to provide remote operations and business support for growing teams. I help founders organize projects, priorities, communication, and day-to-day operations so important work keeps moving.
Across High6, Virtual Mentors, and previous business development and administrative roles, I’ve coordinated timelines, client communication, documentation, reporting, research, and follow-ups. I enjoy bringing structure to busy workflows, keeping responsibilities visible, and supporting the work behind the scenes.
Experience
Work history, roles, and key accomplishments
Worked as Co-founder & Operations Lead at Luma Operations.
- Organizes project timelines, tasks, and resources to ensure everything runs smoothly from start to finish. This includes creating schedules, aligning team responsibilities, and keeping deliverables on track with project goals.
- Acts as the central point of contact between team members, clients, and stakeholders. Ensures clear updates, manages expectations, and facilitates meetings to keep every
• Encode content into CMS platforms (WordPress, etc.).
• Format text, images, spacing, alignment, and layout.
• Optimize images: rename, compress, resize, organize.
• Apply basic SEO elements: meta titles, descriptions, keyphrases.
• Perform light QA checks for layout consistency.
• Monitor client GCs for content opportunities.
• Research prospects and build lead lists.
• Warm up leads using scripts and GPT-assisted messages.
• Schedule appointments and coordinate BD calendar.
• Identify upsell opportunities from client interactions.
• Assist in project coordination.
• Prepare BD briefs, scripts, and summaries using Custom GPT.
• Support BD/CEO during follow-up and strategy execution.
Worked as Webinar Host at Virtual Mentors / Govlearn.ph.
1. Prepare and develop proposals to be sent to clients.
2. Perform general administrative tasks to support day-to-day operations
3. Speaker for Webinars
1. Prepare and develop proposals to be sent to clients.
2. Manage and oversee social media platforms to ensure consistent branding and engagement.
3. Utilize Notion for project management, task tracking, and workflow coordination.
4. Perform general administrative tasks to support day-to-day operations
5. Host for Webinars
1. Responsible for developing and sustaining the client base (clinching of agreements)
2. Responsible for dispatching, planning, and directing the daily, weekly, and monthly fleet
3. Manages drivers and their assistants
4. Provides customer care
5. Responsible for managing the social media platforms, including posting and reposting of ads, and responding to inquiries
6. Does the training and onboa
1. Oversee the overall vision and direction of the company
2. Develop and refine the company's mission and values
3. Establish business partnerships and collaborations
4. Handle high-level decision-making and strategic planning
5. Mentor and guide team members to ensure alignment with the company’s goals
6. Ensure smooth operations and troubleshoot business challenges
7. Create contracts for clien
Founder and Officer (Internal/External Affairs)
Apr 2025 - May 2025 (1 month)
Internal Affairs involves managing the organization's internal operations. It focuses on improving internal communication, resolving conflicts, and ensuring that policies are followed within the organization.
External Affairs deals with the organization's interactions with outside entities. It includes managing public relations, partnerships, advocacy, and promoting the organization's image and i
1. Identify and target potential clients and markets for business expansion
2. Conduct outreach and networking through various channels (e.g., LinkedIn, events)
3. Generate leads and pursue new business opportunities
4. Pitch and present services to potential clients and partners
5. Develop and implement strategies for client retention and growth
6. Negotiate contracts and agreements
7. Monitor an
Connecting and Securing Partnerships: I build and nurture collaborations with organizations and individuals to drive Virtual Mentors’ growth and expand its network.
Business Development: I work closely with the founder to conceptualize and implement strategic business development plans that align with the company’s goals and vision.
Proposal Creation: I design compelling and tailored proposals t
Vice President - External of Digital Alliance
Jun 2024 - Apr 2025 (10 months)
As the Vice President - External of Digital Alliance, I play a pivotal role in steering our organization’s digital strategy and initiatives. My responsibilities includes:
1. Act on behalf of the President in external affairs and partnerships relevant to school initiatives and community engagement.
2. Build and maintain relationships with external organizations, sponsors, alumni, and community par
Programme Associate/Academics Support
Aug 2023 - Apr 2025 (1 year 8 months)
1. Data entry for School of Business Management, School of Digital Technologies, and Senior High School
2. Administrative tasks for Business Management, School of Digital Technologies, and Senior High School
3. Assisting and managing documents and files in respective departments
4. Fixing and helping with the schedules of the department
5. Updating and managing the LMS (moodle) of subjects for Sc
Worked as Marketing Intern at Stylar.
Supporting Recruitment Specialists:
Assist with sourcing and attracting top talent through various channels (online platforms, social media, networking).
Screen resumes and applications to identify qualified candidates for open positions.
Prepare interview materials and participate in the interview process (taking notes, and providing feedback).
Manage candidate communication throughout the recrui
Sourcing potential clients/customers to avail the services
Lead Generation via linkedin and Facebook
Sending messages/emails to new or past clients
Setting up meetings with clients
Presentation and pitching of our product to new clients
Posting in social media pages to be able to promote the service
Networking through different channels
Updating the database
Executive Vice President of the Student Council
Sep 2023 - Jun 2024 (9 months)
I handled the external communication which included talking to different teachers for the approval of events, talking and organizing events with the different organizations of the School and making sure that the events are all going according to plan.
Treasurer of Digital Alliance
Aug 2023 - Jun 2024 (10 months)
Managed the organization's finances, including budgeting, and reporting, provided support to members.
Making company resumes (Company format resume)
CV/Resume Screening
Emailing and scheduling possible candidates for an interview
Account creation in Sprout HR; updating information in Sprout
Update job posts in JazzHR
Creation of email templates in JazzHr
Updating 201 files
Lead generation via linkedin; updating leads tracker
Poster Making via Canva
Onboarding New Hires
Lead Generation
Appointment Generation
Email Marketing
Outbound Marketing
Outbound Sales
Administrative Tasks
Being part of interviews and team meetings
Emailing and scheduling possible candidates for an interview
Data entry for the HR department
Poster Making via Canva
Taking care of day-to-day business operations.
Network in local communities to increase profile.
Co-managing of social media page
Cooking and making the items of the menu in the kitchen
Checking on inventory
I handled the external communication which included talking to different teachers for the approval of events, talking and organizing events with the different organizations of the School and making sure that the events are all going according to plan.
Student Affairs Committee- Co-head in Logistics
Jan 2021 - Jan 2022 (1 year)
Along with my co-head, we made sure that all materials are ready for events and handled the materials for the Grade 12 online graduation. The quantity and quality of the materials were checked by us before the event.
Take orders and make sure payment is complete; managing and keeping the receipts
Day-to-Day operations; making sure the delivery arrives on time
Buying of ingredients and packages/containers for the food
Accounting the expenses and revenue, income; paying the employees their salary
Thinking of the prices of each item on the menu
Checking on inventory
Managing social media page
I handled our final project and organized it like a restaurant. I checked on the dishes, ingredients and made sure that the design is well customed to our theme.
Student Teacher Administrative Program- Filipino Coordinator
Jan 2019 - Jan 2020 (1 year)
I was selected for the Student-Teacher event. As the Student Filipino Coordinator, I handled all filipino subject student teachers from Grades 7 - 10. I checked their lesson plans, quizzes to be given and the activities they will do in their respective classrooms during the times that they are scheduled to teach their class. I also planned and visited them one by one in order to check on how they
Education
Degrees, certifications, and relevant coursework
Techademy Global
Agentic AI
Issued Aug 2026
Southville International School affiliated with Foreign Universities
2022 - 2025
Business Development Foundations
Issued Apr 2024
De Montfort University
Bachelor of Business Administration - BBA, Accounting and Business/Management
2022 - 2023
Colegio San Agustin-Makati
High School Diploma, Business Administration and Management, General
2009 - 2022
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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