Kennard Ong
@kennardong
Results-driven Operations Manager with expertise in process optimization.
What I'm looking for
I am a highly organized and results-driven Operations Manager with over 8 years of experience in operations management, process optimization, and business development across various industries, including digital agencies, edtech companies, and multinational corporations. My proficiency in managing software infrastructures, financial reporting, and stakeholder management has allowed me to streamline workflows and implement scalable strategies that drive growth and efficiency.
Throughout my career, I have successfully managed internal processes, optimized tools for efficiency, and developed lead generation strategies that resulted in higher conversion rates. My role as Operations Director at Haier Philippines earned me recognition as the youngest director globally, where I spearheaded marketing and business development projects. I am passionate about creating innovative solutions that enhance operational performance and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Operations Associate
Cultivate All LLC
Jan 2024 - Present (1 year 6 months)
Managed internal processes, including software onboarding/offboarding and troubleshooting technical concerns. Handled HR tasks, including payroll, onboarding, and offboarding, while also curating lead generation strategies and engagement operations. Optimized tools such as Google Workspace and LastPass for process efficiency.
Operations Director
Haier Philippines
May 2022 - Present (3 years 2 months)
Spearheaded marketing, operations, and business development projects, including celebrity collaborations. Managed financial planning, CAPEX, and P&L to optimize profitability. Developed campaigns and handled strategic partnerships, earning recognition as the youngest director globally.
Finance Operations for Contracts
SAP
Jan 2022 - Present (3 years 6 months)
Drafted and reviewed financial contracts, including payment agreements and reinstatements. Developed streamlined processes for financial operations using SAP. Ensured compliance with global contract standards and reporting guidelines.
Edtech Consultant - COO
Various Edtech Companies
Jan 2022 - Present (3 years 6 months)
Designed and executed lead generation strategies, resulting in higher conversion rates. Created a $2,500 course for ongoing revenue generation. Developed marketing initiatives, including email marketing and CRM integration.
Operations Officer
Hexagon Group of Companies
Jan 2020 - Present (5 years 6 months)
Managed financial projections, risk management, and ISO compliance. Developed processes and templates for improving operational efficiency. Provided operational oversight for businesses in IT, food, pharmaceuticals, and logistics sectors.
Market Research Supervisor
Hexagon Group of Companies
Jan 2019 - Present (6 years 6 months)
Conducted market research and economic analysis to identify new business opportunities. Managed SEO, SMM, and branding strategies for multiple businesses. Oversaw creative content development and marketing campaigns.
Education
Degrees, certifications, and relevant coursework
University of Santo Tomas
Master's in Business Administration, Business Administration
Currently pursuing a Master's in Business Administration. Focusing on advanced business concepts and strategic management.
University of Santo Tomas
Bachelor of Business Management, Marketing
Completed a Bachelor's degree with a major in Marketing. Gained foundational knowledge in business principles and marketing strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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