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Carlos ColchadoCC
Open to opportunities

Carlos Colchado

@carloscolchado

I drive sales, customer retention, CRM operations, and marketing support across remote service teams.

Mexico
Message

What I'm looking for

I'm looking for a role where I can apply my sales, customer service, CRM, lead-generation, and marketing support experience while continuing to grow professionally.

I've supported sales, retention, and customer service operations for Lhr Marketing, GoGo Grandparents, Hispand, Unleash Marketing, and Allegro Response.

At Unleash Marketing, I offered online marketing services to medical practices in the United States and Canada, maintained Salesforce and Pipedrive records, followed up with prospects, and scheduled appointments through Calendly. At Hispand, I generated insurance leads through cold calling, supported roadside-assistance customers through OMNI, and was promoted to closer for auto-warranty transfers.

Currently, I support a family-owned welding and diesel mechanic business through welding, semi-truck maintenance, inventory, supplier coordination, administrative and financial tasks, and an online marketing project using Google Ads and Google Maps.

Experience

Work history, roles, and key accomplishments

FB
Current

Welder and Diesel Mechanic

Family Owned Business

Aug 2025 - Present (1 year)

Performed welding on iron, aluminum, and cast iron, and serviced diesel semi trucks. Managed marketing, inventory, and administrative tasks.

AR

Sales Representative

Allegro Response

Dec 2022 - Aug 2025 (2 years 8 months)

Sold a wide variety of products from TV ads, handling customer orders and inquiries.

UM

Marketing Specialist

Unleash Marketing

Aug 2020 - Dec 2022 (2 years 4 months)

Offered online marketing services to medical practices in the US and Canada, managing CRM and scheduling appointments.

HI

Closer

Hispand

Jan 2020 - Dec 2020 (11 months)

Promoted to closer, receiving transfers from other agents in auto warranty sales.

HI

Roadside Assistance Specialist

Hispand

Jan 2020 - Dec 2020 (11 months)

Joined OMNI to assist customers needing roadside assistance, providing timely support.

HI

Cold Caller and Lead Generator

Hispand

Jan 2020 - Dec 2020 (11 months)

Generated leads through cold calling, providing free auto insurance quotes to potential customers.

GG

Customer Service Representative

GoGo Grandparents

Jan 2019 - Jan 2020 (1 year)

Provided customer service in the retention department, handling inquiries and support for current customers.

GG

Sales Agent

GoGo Grandparents

Jan 2019 - Jan 2020 (1 year)

Worked as a sales agent in the Customer Registration department, assisting with new customer onboarding.

LM

Quality Assurance Agent

Lhr Marketing

May 2019 - Oct 2019 (5 months)

Performed quality assurance tasks, ensuring service standards and compliance.

LM

Customer Retention Specialist

Lhr Marketing

Jan 2019 - May 2019 (4 months)

Handled customer retention for CES Solutions, focusing on maintaining client relationships and reducing churn.

LM

Political Polling Campaign Supervisor

Lhr Marketing

Aug 2018 - Jan 2019 (5 months)

Supervised political polling campaigns, ensuring accurate data collection and team coordination.

LM

Solar Panel Sales Agent

Lhr Marketing

Nov 2017 - Aug 2018 (9 months)

Sold solar panels for Erus Energy, contributing to sales targets and customer acquisition.

Education

Degrees, certifications, and relevant coursework

CP

Conalep plantel #253

Technician, Computer Science

2014 - 2017

Completed a technical program with a professional certificate in Computer Science.

UN

UNIDEP

Bachelor of International Trade, International Trade

Pursued a Bachelor of International Trade at UNIDEP in Agua Prieta, Sonora, Mexico.

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