Carlos Colchado
@carloscolchado
I drive sales, customer retention, CRM operations, and marketing support across remote service teams.
What I'm looking for
I've supported sales, retention, and customer service operations for Lhr Marketing, GoGo Grandparents, Hispand, Unleash Marketing, and Allegro Response.
At Unleash Marketing, I offered online marketing services to medical practices in the United States and Canada, maintained Salesforce and Pipedrive records, followed up with prospects, and scheduled appointments through Calendly. At Hispand, I generated insurance leads through cold calling, supported roadside-assistance customers through OMNI, and was promoted to closer for auto-warranty transfers.
Currently, I support a family-owned welding and diesel mechanic business through welding, semi-truck maintenance, inventory, supplier coordination, administrative and financial tasks, and an online marketing project using Google Ads and Google Maps.
Experience
Work history, roles, and key accomplishments
Welder and Diesel Mechanic
Family Owned Business
Aug 2025 - Present (1 year)
Performed welding on iron, aluminum, and cast iron, and serviced diesel semi trucks. Managed marketing, inventory, and administrative tasks.
Sales Representative
Allegro Response
Dec 2022 - Aug 2025 (2 years 8 months)
Sold a wide variety of products from TV ads, handling customer orders and inquiries.
Marketing Specialist
Unleash Marketing
Aug 2020 - Dec 2022 (2 years 4 months)
Offered online marketing services to medical practices in the US and Canada, managing CRM and scheduling appointments.
Closer
Hispand
Jan 2020 - Dec 2020 (11 months)
Promoted to closer, receiving transfers from other agents in auto warranty sales.
Roadside Assistance Specialist
Hispand
Jan 2020 - Dec 2020 (11 months)
Joined OMNI to assist customers needing roadside assistance, providing timely support.
Cold Caller and Lead Generator
Hispand
Jan 2020 - Dec 2020 (11 months)
Generated leads through cold calling, providing free auto insurance quotes to potential customers.
Customer Service Representative
GoGo Grandparents
Jan 2019 - Jan 2020 (1 year)
Provided customer service in the retention department, handling inquiries and support for current customers.
Sales Agent
GoGo Grandparents
Jan 2019 - Jan 2020 (1 year)
Worked as a sales agent in the Customer Registration department, assisting with new customer onboarding.
Quality Assurance Agent
Lhr Marketing
May 2019 - Oct 2019 (5 months)
Performed quality assurance tasks, ensuring service standards and compliance.
Customer Retention Specialist
Lhr Marketing
Jan 2019 - May 2019 (4 months)
Handled customer retention for CES Solutions, focusing on maintaining client relationships and reducing churn.
Political Polling Campaign Supervisor
Lhr Marketing
Aug 2018 - Jan 2019 (5 months)
Supervised political polling campaigns, ensuring accurate data collection and team coordination.
Solar Panel Sales Agent
Lhr Marketing
Nov 2017 - Aug 2018 (9 months)
Sold solar panels for Erus Energy, contributing to sales targets and customer acquisition.
Education
Degrees, certifications, and relevant coursework
Conalep plantel #253
Technician, Computer Science
2014 - 2017
Completed a technical program with a professional certificate in Computer Science.
UNIDEP
Bachelor of International Trade, International Trade
Pursued a Bachelor of International Trade at UNIDEP in Agua Prieta, Sonora, Mexico.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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