Rafael De la Cruz Rincón
@rafaeldelacruzrincn
Sales Development Representative and tech-savvy communicator turning CRM-driven outreach into long-lasting real estate clients.
MexicoWhat I'm looking for
I started my career in customer service and telesales at a young age (20 years old), always trying to learn and give everything I had to offer. As a customer service representative at Teleperformance, I supported an Avis/Budget reservation & customer service campaign, and I also worked in a cooperation group focused on mutual help.
Later, I took on sales development and revenue roles—appointment setter for local-based roofing companies, collection specialist for Verizon, and Sales Development Representative at Parkbench.com for a tech company in real estate. I’m comfortable using internet tools (IG, FB, LinkedIn, Email, and SMS), using scripted answers, educating prospects about an innovative marketing solution, and building long-lasting client relationships through CRM experience.
Experience
Work history, roles, and key accomplishments
Self-Employed
Self Employed
Aug 2023 - Present (2 years 11 months)
Self-employed helping build a farm from scratch. Performed ongoing hands-on farm development and improvements.
Sales Development Representative
Parkbench.com
Apr 2023 - Aug 2023 (4 months)
Worked as an SDR for a tech company focused on real estate. Used IG, Facebook, LinkedIn, email, and SMS with scripted outreach to educate prospects and build long-lasting clients.
Worked as a collection specialist for Verizon.
Appointment Setter
Marketing Storm Leads
Jul 2020 - Dec 2021 (1 year 5 months)
Worked as an appointment setter for local-based roofing companies in the USA. Managed work using a commission payment system and weekly sales goals, using competition to exceed company goals.
Worked in an Avis/Budget reservation and customer service campaign. Provided customer support related to reservations.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de México (UNAM)
Bachelor’s degree in Philosophy, Philosophy
Currently pursuing a Bachelor’s degree in Philosophy.
Preparatoria Francisco Javier Clavijero
High school degree, High School
Grade: 8.46 (cumulative GPA)
Completed a high school degree at Preparatoria Francisco Javier Clavijero.
Instituto Tecnológico de Puebla
Bachelor’s degree in Electronic Engineering, Electronic Engineering
2020 - 2021
Grade: 83.70 (cumulative GPA)
Completed coursework toward a Bachelor’s degree in Electronic Engineering, but the degree was unfinished.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
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