Open to opportunities

Hugo Martinez

@hugomartinez

Message

Results-driven sales professional with expertise in customer success.

Mexico

Message

What I'm looking for

I'm looking for a role that allows me to leverage my sales expertise while fostering strong client relationships and driving customer success.

I'm a highly motivated sales professional with extensive experience managing the entire sales cycle, from prospecting to closing. My expertise lies in building strong client relationships through clear communication and delivering exceptional customer interactions. I thrive on redefining sales techniques and staying informed about industry trends to drive innovative solutions that meet evolving client needs.

Currently, I serve as an Account Executive at Solera Holdings, where I successfully sell cutting-edge vehicle repair management software. My role involves conducting in-depth needs assessments, delivering tailored product demonstrations, and ensuring customer satisfaction. I have a proven history of exceeding targets and fostering long-term partnerships, which I believe is key to driving business success.

With a background in customer satisfaction at American Express, I excelled in delivering tailored financial solutions and resolving account issues efficiently. My dedication, creativity, and strategic insight enable me to approach every sales opportunity with a focus on enhancing customer satisfaction and driving results.

Experience

Work history, roles, and key accomplishments

Current

Account Executive

Current

Solera Holdings

Aug 2023 - Present (1 year 11 months)

As an Account Executive at Solera Holdings, I successfully sold vehicle repair management software by identifying and closing new business opportunities. I conducted needs assessments, delivered tailored product demonstrations, and built strong client relationships to ensure customer satisfaction and long-term partnerships.

Sales Management Customer Relationship Management Product Demonstrations Salesforce Account Management Negotiation Pipeline Development Customer Satisfaction

Sales and Customer Satisfaction Representative

American Express

Aug 2012 - Jul 2023 (10 years 11 months)

In my role at American Express, I delivered tailored financial solutions and resolved account issues efficiently. I excelled in communication and relationship-building, consistently exceeding sales targets in a fast-paced environment while utilizing CRM tools for lead management and sales tracking.

Customer Service Account Management Communication Relationship Building CRM Tools Problem Solving Sales Strategy Trend Analysis

Education

Degrees, certifications, and relevant coursework

Universidad Kuepa

Bachelor's Degree, Industrial Engineering

2023 -

Pursuing a degree in Industrial Engineering, focusing on the application of engineering principles to improve processes and systems.

College of DuPage

Associate Degree, Mechanical Engineering

2015 - 2017

Studied Mechanical Engineering, gaining technical knowledge and skills applicable to various engineering and sales roles.

Community High School District 99

High School Diploma, General Education

2012 - 2015

Achieved a High School Diploma while developing foundational skills in communication and relationship-building, which contributed to exceeding sales targets in a fast-paced environment.