Carlos Alvarado
@carlosalvarado
Dynamic customer support and sales specialist with remote work expertise.
What I'm looking for
As a dynamic and results-oriented professional, I have extensive experience in sales and customer service for U.S.-based companies. My career has been marked by a commitment to excellence in both support and sales channels, including chat and non-voice platforms. I thrive in remote work environments and possess strong organizational and problem-solving abilities.
In my recent role as an Appointment Setter at Liquivida Wellness Center, I successfully contacted leads and scheduled appointments for health services in Florida. My previous experience as a General Team Lead at Legal Network allowed me to manage legal and medical service campaigns, where I led sales strategies and supervised agents. I have consistently been a top seller at ASURION, delivering high-quality service with a sales-driven focus, and have provided international technical support at VIAPIN.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Liquivida Wellness Center
Jan 2023 - Present (2 years 5 months)
Responsible for contacting leads via phone and text for esthetic and health services in Florida, scheduling appointments, and managing wellness coordinator calendars.
General Team Lead
Legal Network
Jan 2017 - Jan 2023 (6 years)
Managed legal and medical service campaigns, leading sales strategies, cold calling, and supervising agents.
Customer Service & Sales
ASURION
Jan 2021 - Jan 2022 (1 year)
Consistently recognized as a top seller while delivering high-quality service with a strong sales-driven focus.
Customer Support Agent
VIAPIN
Jan 2015 - Feb 2015 (1 month)
Provided international technical support for Boss Revolution services, ensuring customer satisfaction and issue resolution.
Customer Support Agent
SUTHERLAND / CONVERGYS
Jul 2012 - Oct 2013 (1 year 3 months)
Supported U.S.-based clients for AT&T and DirecTV, handling inquiries related to TV, Internet, and phone services.
Technician
IT Solutions
Jan 2009 - Jan 2010 (1 year)
Performed computer maintenance, server setup, and network repair, ensuring optimal performance of IT systems.
Education
Degrees, certifications, and relevant coursework
Carlos hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Carlos?
You can contact Carlos and 90k+ other talented remote workers on Himalayas.
Message CarlosFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
