Bukola Orojuogun
@bukolaorojuogun
I’m a Customer Service Rep. & Virtual Assistant with a proven ability to manage clients.
What I'm looking for
I am a dedicated Customer Service Representative and Virtual Assistant with a strong focus on enhancing client satisfaction and streamlining operations. My experience spans various roles, including Personal Assistant at Boyede and Co Law Firm, where I managed client correspondence and coordinated meetings, and as a Customer Service & Sales Representative at Iya Seun Stores, where I efficiently handled inquiries and transactions.
With a Bachelor of Science in Statistics from the University of Ilorin, I possess a solid foundation in data analysis and statistical modeling. I have honed my skills in customer relationship management and virtual assistance through various certifications, including Professional Customer Representative and Professional Virtual Assistant. My commitment to excellence is reflected in my ability to resolve client concerns effectively, as evidenced by a 97% customer satisfaction rating in my previous role as Sales Manager.
Experience
Work history, roles, and key accomplishments
Club Secretary & Board Member
Rotary International
Jan 2018 - Present (7 years 6 months)
Oversaw community outreach initiatives and participated in events such as the World Polio Day Walk, contributing to the organization's mission.
Sales Manager & Customer Relations Officer
Everything Food Stores
Dec 2016 - Dec 2017 (1 year)
Achieved a 97% customer satisfaction rating by effectively resolving inquiries, maintaining sales records, and managing a portfolio of customers.
Classroom Teacher & Parent Liaison
Great Overcomers School
Jan 2016 - Dec 2016 (11 months)
Managed classroom activities and collaborated with school administrators to address parental concerns, creating an engaging learning environment.
Customer Service & Sales Representative
Iya Seun Stores
Jan 2015 - Jan 2016 (1 year)
Responded to customer inquiries, processed transactions, and provided product recommendations, enhancing customer satisfaction and driving sales.
Personal Assistant
Boyede and Co Law Firm
Jun 2014 - Dec 2014 (6 months)
Managed client correspondence, scheduled meetings, assisted lawyers in court proceedings, and maintained confidential case records, ensuring smooth operations within the law firm.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Statistics
2018 - 2023
Studied Statistics, focusing on data analysis, survey methods, and statistical modeling. Developed proficiency in R Software, Microsoft Excel, and Google Sheets.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Bukola?
You can contact Bukola and 90k+ other talented remote workers on Himalayas.
Message BukolaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
