AA

Open to opportunities

Aishat Ademola

@aishatademola

Energetic self-starter with experience in customer relations and marketing.

What I'm looking for

Looking for a challenging role that leverages my customer service and marketing skills to drive business growth and improve customer satisfaction.

I am a results-driven professional with a strong background in customer relations, marketing, and team management. With experience in various industries, including banking and telecommunications, I have developed exceptional skills in providing top-notch service to clients, handling challenges, and leading teams to achieve goals.

As a certified Virtual Assistant, I possess advanced proficiency in CRM and BIOSMART, as well as excellent communication and interpersonal skills. My expertise in Microsoft Office tools, digital marketing, and customer service management enables me to drive business growth and improve customer satisfaction.

With a strong educational foundation in Geography Education and a passion for continuous learning, I am committed to staying up-to-date with industry trends and best practices to deliver exceptional results.

Experience

Work history, roles, and key accomplishments

TB

Current

Relationship Manager

Current

The Alternative Bank

Feb 2022 - Present (4 years 5 months)

Conducted customer interviews, opened accounts, monitored customer activities, and developed marketing strategies to grow customer base.

Microsoft Office CRM Customer Service Digital Marketing Leadership Management Team Building

MT

Customer Care Representative

MTN

Jan 2019 - Jan 2022 (3 years)

Fulfilled customer service requests, resolved product or service problems, and maintained customer accounts.

Customer Service Problem Solving Sales Teamwork Communication Skills

NY

Corps' Liaison Officer (CLO)

NYSC

May 2018 - Jun 2019 (1 year 1 month)

Strategic planning of activities, analyzed and advised on rulings and budgeting, and communicated with corpers.

Leadership Strategic Planning Budgeting Teamwork Communication Skills

IN

Presiding Officer

INEC

May 2018 - Jun 2019 (1 year 1 month)

Coordinated the electioneering process in the polling unit.

Leadership Coordination Teamwork Communication Skills

NS

Subject Teacher & Form Master

NYSC: School of Science

May 2018 - Jun 2019 (1 year 1 month)

Prepared structured communication systems, developed peer support systems, and ensured compliance with administrative procedures.

Teaching Leadership Teamwork Administration Communication Skills

OS

Class Teacher

Oke-Ado Baptist High School

Nov 2016 - Apr 2017 (5 months)

Taught and assessed students, maintained clerical filing and proper book-keeping, and increased parents' participation in PTA activities.

Teaching Leadership Teamwork Administration Communication Skills

Education

Degrees, certifications, and relevant coursework

Aishat hasn't added their education

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Tech stack

Software and tools used professionally

Gmail

Availability

Open to opportunities

Location

Nigeria

Authorized to work in

Job categories

Customer Service Representative Marketing Virtual Assistant Customer Service Associate Customer Service

Skills

Marketing Microsoft Office CRM Digital Marketing Customer Service Operations Management Leadership Team Building Interpersonal Skills Customer Relationship Management Communication Skills

Interested in hiring Aishat?

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