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@bridgetuyoyo
Experienced sales representative with a strong focus on customer service.
I am a highly skilled sales representative with over 5 years of experience in customer service and administration. My career has been marked by a proven track record of providing exceptional support and ensuring projects are completed on time and with great precision. I thrive in environments where I can bring innovative measures that enhance on-time delivery and improve customer satisfaction.
Throughout my professional journey, I have developed a strong ability to manage and resolve conflicts constructively, motivating teams towards common goals. My experience includes handling customer inquiries and complaints, collaborating with team members to meet sales targets, and maintaining accurate customer records. I am proficient in customer relationship management tools and project management tools, which have been instrumental in my success.
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Work history, roles, and key accomplishments
Cellatheartist
May 2024 - Present (1 year 6 months)
Handled customer inquiries and complaints, providing timely and professional responses. Collaborated with team members to ensure customer satisfaction and meet sales targets.
Wisma Engineering Limited
Dec 2022 - May 2024 (1 year 5 months)
Scheduled appointments, meetings, and coordinated events for executives, realizing a 12% performance improvement. Maintained accurate records and databases, contributing to a 15% reduction in system failures.
Rema Fast Food
Jul 2021 - Jun 2022 (11 months)
Supervised and coordinated the work of restaurant and catering staff, ensuring a high level of customer satisfaction. Implemented cost control measures to manage expenses and maximize profitability.
Ann Model School
Sep 2015 - Jul 2017 (1 year 10 months)
Created a positive and engaging classroom environment that encouraged curiosity and social interaction. Maintained open communication with parents to provide updates on their child's progress.
Degrees, certifications, and relevant coursework
Higher National Diploma, Business Administration and Management
Completed a Higher National Diploma in Business Administration and Management. Gained comprehensive knowledge in business operations, management principles, and administrative practices.
National Diploma, Business Administration and Management
Obtained a National Diploma in Business Administration and Management. Developed foundational skills in business management, including administrative support and operational procedures.
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