Peace Olatoyan
@peaceolatoyan
Dedicated office manager with expertise in human resources and administration.
What I'm looking for
I am a dedicated and productive professional with established experience in human resources and administrative responsibilities. My track record includes successfully resolving customer complaints and driving sales growth through effective customer care and front desk management. I have a proven ability to oversee brand promotion activities using social media, ensuring that I handle all assigned duties professionally and within deadlines.
In my recent role as an Office Manager, I designed and implemented office management systems that enhanced efficiency by 87%. I also created a robust database to eliminate the risk of data loss, while building strong customer relationships that resulted in a 10% increase in sales. My commitment to achieving 100% customer satisfaction is reflected in my ability to select the right products based on customer needs and specifications.
Previously, I served as an Administrative Assistant and Classroom Teacher, where I developed engaging lesson plans and maintained student performance records. My experience as a Customer Service Representative further honed my skills in relationship management and customer satisfaction, achieving a remarkable 98% satisfaction rate. I am now seeking a role where I can align my insights with digital strategies to drive engagement and contribute to organizational growth.
Experience
Work history, roles, and key accomplishments
Office Manager
Not Specified
May 2024 - Present (1 year)
Designed and implemented effective office management systems that enhanced office efficiency by 87%. Created a strong database to eliminate data loss risks and built a strong customer base through excellent service, resulting in a 10% sales increase.
Administrative Assistant/Classroom Teacher
Not Specified
May 2023 - Mar 2024 (10 months)
Performed administrative tasks and developed engaging lesson plans for students. Assisted in organizing school events and maintained records of student performance data.
Customer Service Representative/Cashier
Not Specified
Nov 2018 - Mar 2019 (4 months)
Acquired over 90% of targeted customers by building relationships and providing exceptional service. Handled cash responsibly and ensured customer satisfaction was enhanced to 98%.
Education
Degrees, certifications, and relevant coursework
Unknown Institution
Postgraduate Diploma, Human Resource Management
2022 - 2024
Postgraduate Diploma in Human Resource Management, covering essential HR practices, employee relations, and organizational behavior.
Unknown Institution
Bachelor of Science, Sociology
2017 - 2022
Bachelor of Science in Sociology, focusing on social behavior, institutions, and structures. Developed analytical skills and understanding of societal dynamics.
Unknown Institution
Senior Secondary School Certificate, General Education
2011 - 2015
Senior Secondary School Certificate, completed secondary education with a focus on foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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