Anoruo Blessing
@anoruoblessing
Highly motivated professional with expertise in customer support and sales.
NigeriaWhat I'm looking for
I am a highly motivated and result-driven professional with over 5 years of experience in customer-facing roles. My journey has been marked by a strong commitment to enhancing customer satisfaction, achieving a 95% satisfaction rate while managing over 100 customer interactions weekly. I have successfully implemented strategies that contributed to a 30% boost in client retention and increased sales by 35% through effective product presentations and relationship building.
In my recent role as a Sales & Customer Support Executive at Equipment Hall Limited, I executed cold calling campaigns that secured over 60 new B2B clients, driving a 40% increase in monthly revenue. My ability to analyze sales performance trends has enabled my team to achieve a 15% increase in productivity. I am now eager to leverage my skills in a role that allows me to contribute to organizational goals while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Sales & Customer Support Executive
Equipment Hall Limited
Feb 2023 - Present (2 years 6 months)
Executed cold calling campaigns that secured 60+ new B2B clients, driving a 40% increase in monthly revenue. Delivered customized sales pitches that shortened the average sales cycle by 35%.
Administrative Assistant/Teacher
Golden Vessels Academy
Jun 2021 - Present (4 years 2 months)
Planned and organized educational and extracurricular activities for students, improving attendance by 15% in six months. Maintained accurate student records in the school's database using spreadsheets and Microsoft Excel.
Customer Sales Representative
Dabesty Mega Vision Limited
Nov 2014 - Present (10 years 9 months)
Built and maintained effective customer relationships, successfully converting various customers into repeat clients and driving a 65% revenue increase. Updated stock and sales records daily, ensuring 100% inventory availability.
Education
Degrees, certifications, and relevant coursework
Abia State Polytechnic, Aba
Higher National Diploma, Chemistry/Biochemistry
Completed a Higher National Diploma in Chemistry/Biochemistry. This program provided a strong foundation in chemical and biochemical principles.
Abia State Polytechnic, Aba
National Diploma, Science Laboratory Technology
Obtained a National Diploma in Science Laboratory Technology. This involved practical training and theoretical knowledge in laboratory procedures.
West African Examination Council
West African Senior School Certificate, General Studies
Achieved the West African Examination Council certificate. This credential signifies completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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