Remote work. Fun coworkers who help each other. Something that I can really sink my teeth into
Brian Cooper
@briancooper
Seasoned professional with 10years of experience in remote customer service management ,marketing.
United StatesWhat I'm looking for
I am a multi-faceted person who is a fast learner. I have been working remotely for over 8 years. I hold 2 bachelor degrees from Northwood University where I played college football. Google Adwords certified. Microsoft office and Sales force savvy.
Experience
Customer Service Liaison/Manager
Aug 2016 - Present (7 years 9 months)
Manage all aspects of tenant relations, including addressing inquiries and resolving issues to ensure satisfaction.
• Completed bi weekly Payroll for employees.Facilitate communication with vendors to coordinate service requests and
• process financial transactions.
electronic, and face-to-face engagements.
Addressed customer inquiries, resolving complaints, and providing detailed information on digital marketing
campaigns
• Created effective digital marketing campaigns for small businesses for placement on Google and Youtube. Created specific keyword listing for clients so that ROI was achieved.
• Served as an intermediary to enhance customer relations and streamline issue resolution.
• Mentored ne
Tech stack
Learn about the tools and technologies that Brian likes to use.
Availability
Location
Authorized to work in
Salary expectations
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