Brian CooperBC
Looking for a job

Brian Cooper

@briancooper

Seasoned professional with 10years of experience in remote customer service management ,marketing.

United States

What I'm looking for

Remote work. Fun coworkers who help each other. Something that I can really sink my teeth into

I am a multi-faceted person who is a fast learner. I have been working remotely for over 8 years. I hold 2 bachelor degrees from Northwood University where I played college football. Google Adwords certified. Microsoft office and Sales force savvy.

Experience

Work history, roles, and key accomplishments

Southeast Preservation Senior Housing logoSH
Current

Customer Service Liaison/Manager

Aug 2016 - Present (8 years 10 months)

Manage all aspects of tenant relations, including addressing inquiries and resolving issues to ensure satisfaction.
• Completed bi weekly Payroll for employees.Facilitate communication with vendors to coordinate service requests and
• process financial transactions.
electronic, and face-to-face engagements.

Google  logoGO

Customer Service Representative

Dec 2015 - Oct 2020 (4 years 10 months)

Addressed customer inquiries, resolving complaints, and providing detailed information on digital marketing
campaigns
• Created effective digital marketing campaigns for small businesses for placement on Google and Youtube. Created specific keyword listing for clients so that ROI was achieved.
• Served as an intermediary to enhance customer relations and streamline issue resolution.
• Mentored ne

Education

Degrees, certifications, and relevant coursework

Brian hasn't added their education

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