Dariana Miller
@darianamiller
Experienced customer service professional with leadership skills.
United StatesWhat I'm looking for
I am an experienced customer service professional with a strong background in leadership and team management. I have experience and skills in several industries like insurance, sales, marketing, copywriting, SEO, and customer success specialist. Throughout my career, I have excelled in providing exceptional customer experiences and driving team productivity. As a Shift Supervisor at Hazel Corporation, I strategically planned and executed tasks to ensure a seamless workflow and exceeded team goals through proactive leadership. I maintained a well-rounded team and enhanced the work experience of employees.
In my role as a Team Leader/Manager and Life Insurance Agent at Lincoln Heritage, I guided a high-performing team, fostering collaboration and boosting productivity. I ensured exceptional customer experiences through effective leadership and resolved customer issues to provide top-notch service. I also executed communication plans for internal and external audiences, contributing to the recruitment and relationship management with hiring managers.
As a Customer Service Specialist/Department Supervisor at Home Depot, I provided top-notch customer service, resolving inquiries promptly and maintaining positive interactions. I demonstrated effective communication and problem-solving skills to enhance the customer experience. Additionally, as a Life Advisor and Customer Relations professional at Amplify Life, I managed records for continuous improvement in service and recruitment. I excelled in dissecting intricate challenges and crafting effective solutions with a keen focus on driving operational excellence.
Experience
Managed records for continuous improvement in service and recruitment. Demonstrated effective communication and problem-solving skills for an enhanced customer experience. Drove operational excellence through innovative and strategic problem-solving approaches.
Executed communication plans for internal and external audiences. Provided top-notch customer service, resolving inquiries promptly and maintaining positive interactions. Ensured accurate order processing for seamless transactions.
Guided a high-performing team as a Team Leader, ensuring exceptional customer experiences through effective leadership. Resolved customer issues and provided top-notch service. Contributed to recruiting and maintaining relationships with hiring managers.
Strategically planned and executed tasks, emphasizing effective communication for seamless workflow. Achieved and exceeded team goals through proactive leadership and a commitment to excellence. Maintained a well-rounded team and enhanced the work experience of employees.
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