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@braydensims
Client-focused SaaS onboarding and account specialist driving adoption and value.
United StatesI am a client-focused professional with SaaS and service experience, skilled in onboarding, data management, and client engagement. I have guided new customers through onboarding conversations, maintained accurate CRM records, and used engagement metrics to strengthen client relationships and improve service strategies.
I consistently exceeded engagement targets and supported handoffs between sales and account teams while coordinating cross-functional stakeholders to align local execution with broader strategy. I prioritize clear communication, data-driven decision making, and building long-term client value through successful product adoption.
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Work history, roles, and key accomplishments
DOGuided new customers through onboarding and adoption of DocuSign solutions, maintained accurate Salesforce records, and used engagement metrics to strengthen client relationships and resolve issues, improving reporting reliability.
Seamless.AI
Jun 2024 - Dec 2024 (6 months)
Partnered with sales leadership and AEs to execute client engagement strategies, consistently exceeded activity targets (108% of monthly quota) and contributed to pipeline growth.
GCCoordinated procurement and replenishment, negotiated with suppliers, and collaborated with regional teams using Ariba and SAP to align local execution with national strategy and ensure account service levels.
GCAdvised customers on product benefits and assisted in executing promotions and marketing campaigns to drive engagement and sales.
Degrees, certifications, and relevant coursework
UKBachelor of Business Administration, Business Administration
2020 - 2024
Completed a Bachelor of Business Administration with a minor in Healthcare Communications, focusing on business fundamentals and healthcare communication principles.
Software and tools used professionally
United StatesYou can contact Brayden and 90k+ other talented remote workers on Himalayas.
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