Bradley cavill
@bradleycavill
Customer support professional skilled in technical troubleshooting and operations.
What I'm looking for
I am a motivated and versatile customer support professional with strong experience in technical assistance, Microsoft 365 onboarding, EV charging support, and hands-on operational roles. I have a track record of improving customer experiences, resolving complex technical issues via phone, email and live chat, and supporting project goals through proactive provider engagement.
I am reliable, a fast learner, and effective both independently and in teams, remaining calm under pressure while handling complaints and prioritising tasks. My background includes CRM/ticketing use, administrative duties, and varied frontline roles from cleaning and warehouse work to stable management; I am open to relocation and continue to develop new skills.
Experience
Work history, roles, and key accomplishments
Project Assistant
WPA Health Insurance
Jul 2025 - Present (5 months)
Contacted healthcare providers to negotiate participation in WPA’s fee-agreed scheme, supporting project goals and increasing provider engagement.
Cleaner
Green Machine SW
Jun 2025 - Present (6 months)
Clean and maintain office spaces by vacuuming, mopping, and wiping surfaces to ensure a hygienic environment and consistent presentation.
Cleaner
3 Peaks Rentals
Nov 2024 - Apr 2025 (5 months)
Prepared vacation rentals by removing/delivering linens, cleaning public areas and guest units, and disposing of waste to maintain high cleanliness standards.
Customer Support Advisor
Equans
Mar 2024 - Oct 2024 (7 months)
Provided phone and email support for GeniePoint EV users, resolved issues, managed accounts, and collaborated with teams to improve service delivery.
Technical Support Advisor
Subfero
Mar 2021 - Mar 2024 (3 years)
Onboarded customers to Office 365 business plans and resolved issues in Word, Excel, PowerPoint, and Outlook via phone, live chat, and email to ensure customer satisfaction.
Cleaner
Globe Integrated Solutions
May 2021 - Jul 2023 (2 years 2 months)
Performed cleaning duties across meeting rooms, kitchenettes, receptions and restrooms, providing cover for absences and maintaining hygiene standards.
Head Groom / Stable Hand
Equitation at the Lodge
Aug 2016 - Jan 2023 (6 years 5 months)
Managed weekend shifts, supervised staff, and performed horse care, tack maintenance, paddock security, and yard upkeep to ensure animal welfare and facility standards.
Warehouse Operative
Gist (M&S Contract)
Nov 2020 - Jan 2021 (2 months)
Selected products and staged orders onto trolleys, managed baskets and followed screen instructions to support efficient store replenishment.
Worked as a stower placing items into pods, delivered items to stowers, and managed totes to support continuous order fulfilment processes.
Education
Degrees, certifications, and relevant coursework
Wiltshire College, Trowbridge
Level 2 Certificate, Health and Social Care
2018 - 2019
Completed a Level 2 course in Health and Social Care covering foundational care practices and client support.
Heathfield Community School
GCSEs, General Secondary Education
2016 - 2018
Completed GCSEs in multiple subjects including Mathematics, English Language, English Literature, Combined Science, Art, Resistant Materials, and Religious Education.
Youth Adventure Trust / NCS (National Citizen Service)
Certificate, Personal Development / Voluntary Programmes
Completed Youth Adventure Trust and National Citizen Service programs focused on personal development, teamwork, and community engagement.
ECDL (IT Application Skills)
ECDL Certificate, Information Technology
Attained ECDL certification demonstrating competence in common IT applications such as word processing, spreadsheets, and email.
Level 2 Certificate in Nutrition
Level 2 Certificate, Nutrition
Completed a Level 2 certificate covering basic nutrition principles and healthy eating guidance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Bradley?
You can contact Bradley and 90k+ other talented remote workers on Himalayas.
Message BradleyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
