Open to opportunities

Blessing Igiehon

@blessingigiehon

Message

I build strong client relationships and improve customer engagement through responsive support.

Nigeria

Message

What I'm looking for

I’m seeking a fully remote Customer Success, Customer Support, Client Relationship, or Customer Experience role with a service-focused team where I can build strong client relationships, resolve issues, coordinate follow-ups, and improve customer engagement.

At CDD Infrastructure Limited, I build and maintain client relationships, manage a pipeline of 50+ prospects, and improved customer engagement and conversion rates by 20%. I conduct client consultations, coordinate follow-ups and contract documentation, and prepare sales and market reports that support operational planning.

My experience also spans customer service, sales operations, financial administration, reporting, reconciliation, and compliance across Perfect Trust Cosmetics, SAGG Estate and Investment, the Independent National Electoral Commission, and Victory Farms. I’m seeking a fully remote Customer Success, Customer Support, Client Relationship, or Customer Experience role with a service-focused team.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Sales Executive

Current

CDD Infrastructure Limited

Jun 2024 - Present (2 years 3 months)

Build and maintain professional relationships with prospective and existing clients, responding to enquiries and coordinating follow-ups throughout the customer journey. Conduct client presentations and consultations, clearly explaining solutions and addressing questions to support informed customer decisions.

Customer Relationship Management Client Communication Sales Reporting Compliance Documentation Pipeline Management