biologically frolic by aishwarya ladwa

I am a motivated business development and customer service specialist with a foundation in medical biotechnology and practical experience across sales, account recovery, and client relationship management. I combine technical understanding from my Master of Medical Biotechnology with hands-on sales and customer-facing roles to deliver measurable results.

In recent roles I executed high-volume outbound outreach, managed CRM data rigorously, and helped increase client acquisition by 25% while contributing to a 90% client retention rate. I have also supported collections and account recovery efforts in high-volume customer service environments and tutored 36+ students in biology-related subjects, preparing some for competitive exams.

I am seeking remote full-time or part-time opportunities in business development, inside sales, or customer service where I can apply strong communication, CRM proficiency (Salesforce, HubSpot), and data-driven problem solving to drive growth and improve customer outcomes.