Ben White
@benwhite1
Detail-oriented HR and administrative professional skilled in communication, process optimization, and employee support.
What I'm looking for
I am a detail-oriented HR and administrative professional with hands-on experience supporting personnel functions in fast-paced, structured environments. I have worked in HR, customer service, retail, and medical reception, where I developed strong communication and organizational skills.
In the United States Air Force I maintained confidential personnel records, audited HR data for accuracy, and supported training and onboarding for new hires, serving as a primary point of contact for employee inquiries. My military experience reinforced discipline, adherence to protocols, and a focus on compliance.
Previously, I provided front-desk customer service, verified identification documents, processed status changes, and gathered feedback to improve service delivery. In retail and medical settings I processed transactions, trained new staff, managed high call volumes, and ensured HIPAA and privacy compliance.
I am committed to optimizing processes to enhance team performance and delivering high-quality work under tight deadlines. I am authorized to work in the U.S., willing to relocate, and bring a results-driven mindset and strong administrative and HR capabilities.
Experience
Work history, roles, and key accomplishments
HR Specialist
United States Air Force
Feb 2024 - Present (2 years)
Maintain confidential personnel records, input and audit employee data in HR systems, and develop/support training programs while serving as primary point of contact for employee inquiries.
Customer Service Representative
United States Air Force
May 2023 - Feb 2024 (9 months)
Provided front-desk support verifying IDs and processing status changes, resolved inquiries and complaints promptly, and maintained organized office records to improve service delivery.
Assisted customers with merchandise selection, processed point-of-sale transactions accurately, trained new associates on store policies, and maintained service in a high-volume retail setting.
Medical Receptionist
CityMD
Apr 2020 - Aug 2021 (1 year 4 months)
Greeted and checked in patients, managed high call volumes, collected co-pays and balances, and ensured HIPAA compliance and patient confidentiality.
Education
Degrees, certifications, and relevant coursework
High School For Environmental Studies
High School Diploma, Environmental Studies
2017 - 2018
Completed a High School diploma program with focus on environmental studies between May 2017 and August 2018.
Trident Technical College
Some college, Nursing
Pursued college-level coursework in Nursing (some college coursework completed).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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