Open to opportunities

Jamie Jacopelle

@jamiejacopelle

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People-first HR professional with 12 years of diverse experience.

United States

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What I'm looking for

I seek a role that values employee experience and offers growth opportunities.

I am a dedicated HR professional with over 12 years of experience in human resources, specializing in employee experience and people operations. My journey has taken me through various sectors, including healthcare, technology, and startups, where I have honed my skills in talent management and employee engagement. I am currently pursuing my bachelor’s degree in HR Management, expected to graduate in December 2025.

Throughout my career, I have successfully managed HR processes, from onboarding to offboarding, ensuring a seamless experience for employees. My adaptability and problem-solving skills have allowed me to thrive in fast-paced environments, where I have supported remote teams and maintained compliance with federal and state regulations. I take pride in being a first point of contact for HR-related queries, always striving to resolve issues quickly and maintain high employee satisfaction.

In addition to my HR expertise, I have experience in administrative support, where I have created marketing materials, managed proposals, and assisted with various projects. I am passionate about fostering a positive workplace culture and am eager to contribute my skills to an organization that values employee experience and growth.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Various Freelance Contracts

Jul 2018 - Present (7 years)

Managed day-to-day HR processes including onboarding, offboarding, employee record maintenance, and compliance documentation for various clients. Led day-to-day People Operations tasks across multiple remote-first organizations, ensuring a seamless and human-centered employee experience from onboarding to offboarding.

Human Resources People Operations Employee Engagement Onboarding And Offboarding Compliance Talent Management Microsoft Office Suite Google Programs Canva

Administrative Assistant

University OB/GYN Associates, Inc.

Jun 2016 - Present (9 years 1 month)

Assisted the OB/GYN providers and staff with various administrative tasks, including scheduling interviews and completing reference checks for candidates. Supported providers with tracking and completing requirements such as license renewals, DEA registrations, and malpractice insurance.

Administrative Support Scheduling Medical Transcription Document Management Microsoft Office Suite Customer Service Data Entry

Personnel Coordinator

Maxim Healthcare Services

Feb 2014 - Present (11 years 5 months)

Responsible for human resources related duties for over 150 external employees, including tracking and scheduling ongoing employment requirements. Completed thorough background checks for new hires and current employees, and managed unemployment and workers compensation paperwork.

Human Resources Background Checks Compliance Onboarding Employee Relations Microsoft Office Suite Data Entry Scheduling

Record Coordinator

The National Safety Council

Aug 2012 - Present (12 years 11 months)

Answered incoming calls related to driver’s safety training courses in a high-volume call center. Registered customers for classes and processed credit card payments over the phone.

Customer Service Call Center Operations Data Entry Payment Processing Communication Skills Problem Solving

Administrative Assistant

NYSARC, Inc. Trust Services

Jul 2009 - Present (16 years)

Acted as the main point of contact for temp agencies to schedule interviews and assist with hiring and onboarding employees. Processed and tracked personnel documents, such as timecards and leave requests, and maintained personnel files.

Administrative Support Human Resources Onboarding Document Processing Meeting Coordination Customer Service Data Entry Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Western Governor’s University

Bachelor's degree, HR Management

Currently completing a bachelor's degree in HR Management, with an expected graduation date in late 2025. This program focuses on comprehensive human resources principles and practices.

Bryant & Stratton College

Associate Degree, Medical Administrative Assisting

Completed an Associate Degree in Medical Administrative Assisting. This program provided foundational knowledge and skills for administrative roles in healthcare settings.