Jimmie Morris
@jimmiemorris
Dedicated Human Resources professional with extensive customer service experience.
What I'm looking for
I am a dedicated Human Resources professional with a strong background in customer service and employee relations. My experience spans over several years, during which I have honed my skills in managing HR operations, ensuring compliance, and providing exceptional support to both employees and management. I thrive in dynamic environments and am committed to fostering positive relationships through effective communication and problem-solving.
In my most recent role as an HR Shared Service Center Supervisor at HCA Healthcare, I successfully oversaw the day-to-day operations of customer service representatives, ensuring that all inquiries were handled promptly and accurately. My ability to manage multiple priorities while maintaining a high level of customer service has been a key factor in my success. I am also proficient in various HR systems and tools, which allows me to streamline processes and improve overall efficiency.
Throughout my career, I have demonstrated a strong commitment to continuous learning and professional development. I am passionate about training and mentoring others, and I take pride in contributing to a positive workplace culture. I am eager to bring my expertise and dedication to a new opportunity where I can continue to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
HR Shared Service Center Supervisor
HCA Healthcare
Jan 2019 - Present (6 years 6 months)
Oversaw and directed day-to-day operations for Tier 1 and Tier 2 customer service representatives, ensuring timely and accurate completion of transactions. Provided advice and counsel as Tier 2 support on HR and payroll-related questions and transactions.
Health Information Specialist Lead
The Treatment Center of the Palm Beaches
Jun 2016 - Sep 2017 (1 year 3 months)
Managed and trained Adolescent/Teen Center employees in medical record auditing procedures, ensuring compliance with regulations. Processed payroll adjustments, paid time off requests, and resolved escalated payroll issues.
Medical Records Analyst
ECS Chart Retrieval Services
Jan 2015 - Jun 2016 (1 year 5 months)
Analyzed medical records to ensure completeness, accuracy, and compliance with regulatory requirements. Assisted with data entry and retrieval of patient information, ensuring accuracy and efficiency.
Release of Information Specialist
Healthport
Jul 2013 - Jan 2015 (1 year 6 months)
Managed the release of protected health information in compliance with HIPAA regulations. Processed requests for medical records from various entities while maintaining strict confidentiality.
Education
Degrees, certifications, and relevant coursework
DeVry University
Associate of Applied Science, Health Information
Graduated with an Associate of Applied Science degree in Health Information. The program focused on the principles and practices of managing health information.
Availability
Location
Authorized to work in
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