Beatrice Arielle Alvarez

Provided high-level administrative, operational, and digital marketing support to executives in a fast-paced marketing and paid media agency. Coordinated cross-functional teams and paid media campaigns, delivering 95% of projects on time and reducing delays by 90%.

Optimized case strategy and compliance, ensuring 100% documentation accuracy and reducing RFE risk. Orchestrated high-priority calendars, travel, and multi-channel communications while serving as primary liaison between clients, staff, and external stakeholders.

Led operations for a fast-paced marketing and paid media agency, managing workflows, budgets, and cross-team coordination between executives, clients, and internal teams.

Engineered multi-channel Google Ads campaigns (Search, GDN, YouTube, Discovery) for high-intent audience segments. Achieved scalable ROI growth through continuous KPI monitoring and data-driven A/B testing, improving conversion rates and lead quality within strict CPA targets.

Managed full-cycle sales and post-sale support for B2B, B2C, and Enterprise accounts in cloud communications. Converted inbound leads across phone, email, and live chat, and consulted clients on VOIP, UCaaS, and CRM integrations.

Managed high-volume client communications and orders with full accuracy. Tracked performance metrics and prepared reports on growth opportunities, and coordinated cross-functional projects between guests and Front Office, F&B, and Housekeeping.

Bachelor of Science in Foreign Service degree from the University of Manila from 2015 to 2019.