Open to opportunities

Joana Rapsing

@joanarapsing

Executive Assistant and Operations Manager helping leaders streamline projects, vendors, and operations for fast growth.

Philippines

Message

What I'm looking for

I’m looking for a fast-paced role where I can support leadership at a high level, drive process improvement with clear systems and SOPs, and coordinate cross-functional projects to keep operations running smoothly and growth accelerating.

I’m a results-driven Executive Assistant and Operations Manager with 6+ years of experience supporting C-level executives, business owners, and growing organizations across real estate, construction, financial services, and e-commerce. I’m known for being proactive, highly organized, resourceful, and committed to delivering exceptional results in fast-paced environments.

Across my roles, I manage executive calendars and inboxes, coordinate travel and daily priorities, and lead operational coordination across cross-functional stakeholders. I’ve owned project timelines and operational trackers, prepared executive reports and presentations, and stayed on top of risks with proactive follow-ups.

I also build efficient systems—creating SOPs, developing workflows, and improving business operations end-to-end. From recruiting and onboarding Virtual Assistants to managing vendor/contractor relationships and real estate operations (documentation, transactions, and compliance), I help leaders focus on strategic growth.

Experience

Work history, roles, and key accomplishments

Executive Assistant / Operations Manager

Riverstone Properties

Oct 2025 - Jul 2026 (9 months)

Provided high-level executive support to the CEO across multiple businesses and coordinated calendars, inboxes, meetings, and travel. Managed construction project timelines and stakeholders, handled executive reporting and documentation, and built operational systems including SOPs, vendor management, and VA onboarding.

Executive Support Calendar Management Inbox Management Project Management Construction Coordination Stakeholder Management Trello Market Research Dotloop Document Management Insurance Renewals SOP Development Onboarding Virtual Assistant Management

Executive / Personal Assistant

BLV

May 2024 - Oct 2025 (1 year 5 months)

Provided executive and personal administrative support to the business owner, managing calendars, travel, appointments, and confidential correspondence. Supported property management and Airbnb/rental marketing, maintained financial records in QuickBooks, and improved business workflows and digital documentation.

Executive Support Calendar Management Travel Coordination Appointment Scheduling Property Management Support Airbnb Rental Listing Support Market Research Quickbooks Process Improvement

Operations Manager / Executive Assistant

The Fox Group

Feb 2023 - May 2024 (1 year 3 months)

Delivered executive and operations support for a real estate broker and investment team, serving as the primary back-office operations lead. Managed credit repair operations, supported transaction coordination to closing, built and managed a virtual assistant agency, and maintained real estate/CRM systems with reporting and contract quality checks.

Executive Support Operations Coordination Credit Repair Cloud Transaction Coordination Task Delegation Quality Control Acquisitions Support CRM Management Brivity Podio REISift PropStream Contract Review Proofreading performance reporting

Marketing Assistant

Team McGregor Group

Jun 2022 - Feb 2023 (8 months)

Created marketing ads, flyers, and listing materials and managed email campaigns and postcards for new listings. Generated market reports and automated listing alerts while supporting database management and marketing systems.

Marketing Materials Ads Flyer Design Support Email Campaigns Postcard Campaigns Automated Listing Alerts Database Management

Lead Manager / Cold Caller

JLKF Properties

Sep 2021 - Jun 2022 (9 months)

Conducted high-volume outbound calls to homeowners and prospects to pre-qualify motivated seller leads. Scheduled appointments for acquisition specialists and maintained CRM records with call notes, dispositions, and follow-ups.

Cold Calling Lead Qualification Appointment Setting CRM Data Entry Call Dispositions Follow up

Operations Manager & Acquisitions

Rehab Real Estate Pros

Feb 2020 - Sep 2021 (1 year 7 months)

Served as an acquisitions manager supporting dispositions by sourcing opportunities, pulling comparable sales, assisting with offers, and preparing real estate contracts for sellers. Managed joint venture partnerships and led/monitored a cold-calling team, while handling prospecting lists, outreach campaigns, and ongoing reporting.

Acquisitions Management Comparables Outbound Calling Sales Outreach Social Media Management Reporting