Bakr Shoukfeh

Collaborates cross-functionally on IT business-application and integration projects for heavy-machinery equipment clients, aligning stakeholders around scope, goals, and deliverables. Supports project execution from planning through delivery, ensuring outcomes meet client business objectives and technical requirements.

Serves as a trusted point of contact for key customer accounts, partnering cross-functionally with product and sales resources to strengthen product knowledge and support stronger customer conversations. Manages key customer relationships and pursues new business opportunities through a consultative, customer-first sales approach.

Increased sales from qualified leads by 25% by applying a consultative sales methodology built on insightful questioning and trust-based rapport. Grew revenue from repeat business and B2B accounts by 10% by building a robust e-commerce sales pipeline in partnership with sales leadership.

Exceeded monthly sales goals by an average of 10-15% through proactive customer engagement and relationship building. Coordinated biweekly merchandise ordering with the Corporate Supply Chain Department, supporting inventory control optimization.

Increased profitability by 12% by engineering a business strategy centered on product diversification and market entry. Boosted revenue from repeat customer engagements by 15% through a targeted customer loyalty program.

Coordinated daily operations and financials across four primary and urgent care offices, forecasting resource needs to maximize efficiency and patient satisfaction. Partnered across four office locations to strengthen collaboration and service culture, contributing to a 40% improvement in staff retention.

Partnered with clinical staff to strengthen productivity, accuracy, and customer-service standards through knowledge sharing and support. Monitored performance metrics and quality processes to help ensure alignment with company standards.

Managed and grew strategic B2B accounts in the corrugated packaging industry, driving sustainable revenue growth. Standardized sales processes and led opportunity identification, pipeline management, and account planning to improve sales predictability.

Managed and grew strategic B2B accounts in the corrugated packaging industry, driving sustainable revenue growth. Standardized sales processes and led opportunity identification, pipeline management, and account planning to improve sales predictability.

Managed sales operations across Syria and Saudi Arabia, driving revenue growth and market expansion.

Pursued a Master of Business Administration with a focus on Entrepreneurship and Business Analytics.

Earned a Bachelor of Business Administration with a focus on Investments and Securities.