Open to opportunities

Babatunde Adekunle

@babatundeadekunle

Message

I drive enterprise customer adoption, renewals, and expansion across cybersecurity and SaaS platforms.

United States

Message

What I'm looking for

I'm seeking a Technical Customer Success Manager role where I can advocate for customers, drive platform adoption, build trusted technical stakeholder relationships, identify risk early, and help customers realize value from the ServiceNow platform.

At Arctic Wolf Networks, I own a 95+ account post-sales portfolio, accelerating onboarding, adoption, and time to value while serving as the primary escalation lead for strategic accounts. I've generated $3.3M+ in expansion ARR, maintained a 95% NPS, and strengthened executive alignment through EBRs that connect cybersecurity performance to business impact.

Earlier, I drove full-cycle Cloud Suite sales at Infor across SMB, mid-market, and enterprise customers, consistently exceeding quota and earning promotions through predictable revenue delivery. I bring customer advocacy, technical acumen, risk identification, and stakeholder engagement to help organizations realize value from their platforms.

Experience

Work history, roles, and key accomplishments

Senior Customer Success Manager

Arctic Wolf Networks

Feb 2021 - May 2026 (5 years 3 months)

Owned a 95+ account portfolio as post-sales lead, accelerating onboarding and time to value. Generated $3.3M+ in expansion ARR and maintained 95% NPS through proactive strategies.

Account Executive

ATG USA

May 2020 - Nov 2020 (6 months)

Created 35 new opportunities through outbound pipeline, accelerating top-of-funnel coverage by 15%. Converted cold and warm outreach into qualified opportunities supporting revenue growth.

Outbound Sales Pipeline Management Lead Generation Relationship Building Value Based Selling Forecasting CRM Software HubSpot Negotiation

Senior Account Executive

Infor Cloud Suite

Jul 2012 - May 2020 (7 years 10 months)

Drove SaaS revenue growth across SMB, mid-market, and enterprise accounts by tailoring Cloud Suite solutions. Managed a $3M+ pipeline and closed $554K ACV / $1.66M TCV in FY20, consistently exceeding quota.