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Azeem Ishaq

@azeemishaq

Friendly customer service professional with strong communication skills.

United Kingdom
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and approachable professional with a strong background in customer service and security. My experience as a Customer Resolutions Advisor at EVRi Hermes honed my ability to manage customer queries efficiently, ensuring timely resolutions and maintaining high levels of customer satisfaction. I thrive in fast-paced environments, demonstrating excellent time management and multitasking skills while working under pressure.

In addition to my customer service experience, I have worked as a Warehouse Operative and a Security Officer, where I developed strong observational skills and the ability to work effectively within a team. My commitment to reliability and professionalism has been recognized in all my roles, and I take pride in building positive relationships with clients and colleagues alike.

Outside of work, I actively engage in fitness activities, including boxing, which promotes discipline and a healthy lifestyle. I also enjoy nature walks and value spending quality time with friends, reinforcing my belief in teamwork and strong social connections.

Experience

Work history, roles, and key accomplishments

EH

Customer Resolutions Advisor

EVRi Hermes

Oct 2022 - Jan 2024 (1 year 3 months)

Prioritized and resolved customer queries regarding addresses, labels, and packaging issues. Conducted thorough investigations of undelivered parcels and managed email queries within SLA.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

GCSE, General Studies

Grade: Passed

Achieved passing grades in English Language, English Literature, and Mathematics.

Tech stack

Software and tools used professionally

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Azeem Ishaq - Warehouse Operative - EVRi Hermes | Himalayas