Azeem Ishaq
@azeemishaq
Friendly customer service professional with strong communication skills.
What I'm looking for
I am a dedicated and approachable professional with a strong background in customer service and security. My experience as a Customer Resolutions Advisor at EVRi Hermes honed my ability to manage customer queries efficiently, ensuring timely resolutions and maintaining high levels of customer satisfaction. I thrive in fast-paced environments, demonstrating excellent time management and multitasking skills while working under pressure.
In addition to my customer service experience, I have worked as a Warehouse Operative and a Security Officer, where I developed strong observational skills and the ability to work effectively within a team. My commitment to reliability and professionalism has been recognized in all my roles, and I take pride in building positive relationships with clients and colleagues alike.
Outside of work, I actively engage in fitness activities, including boxing, which promotes discipline and a healthy lifestyle. I also enjoy nature walks and value spending quality time with friends, reinforcing my belief in teamwork and strong social connections.
Experience
Work history, roles, and key accomplishments
Warehouse Operative
EVRi Hermes
Aug 2024 - Apr 2025 (8 months)
Responsible for sorting parcels, loading and unloading vans, and performing general warehouse duties. Worked efficiently in a fast-paced environment, consistently hitting targets.
Security Officer
Region Security Guarding
Jan 2024 - Jul 2024 (6 months)
Specialized in monitoring entrances, patrolling premises, and conducting investigations. Ensured safety regulations were enforced and provided effective security services.
Customer Resolutions Advisor
EVRi Hermes
Oct 2022 - Jan 2024 (1 year 3 months)
Prioritized and resolved customer queries regarding addresses, labels, and packaging issues. Conducted thorough investigations of undelivered parcels and managed email queries within SLA.
Sales Assistant
Sofa Storm
Jun 2018 - Sep 2022 (4 years 3 months)
Ensured high levels of customer satisfaction through excellent sales service and product recommendations. Managed point-of-sale processes and maintained up-to-date product information.
Education
Degrees, certifications, and relevant coursework
Unknown
GCSE, General Studies
Grade: Passed
Achieved passing grades in English Language, English Literature, and Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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