Ayomide Omoremi
@ayomideomoremi
Customer Service & Sales Manager who drives conversions, retention, and high-performing remote teams.
What I'm looking for
I’m a results-driven Customer Service & Sales professional with 2+ years of experience managing high-volume client interactions, resolving complex objections, and leading remote sales teams. I’ve achieved conversion rates up to 50%, and I’m known for proactive, solutions-focused customer experiences that protect satisfaction.
In my Real Estate Customer Service & Sales Manager role, I manage the full client lifecycle—from inbound inquiry and lead qualification to post-sale follow-up. I resolved complaints and documentation disputes using transparent communication, helped increase lead generation by 20%, and improved team sales performance by 20% through targeted outreach, digital marketing strategies, and coaching.
I recruit and lead a 200+ member remote sales partner network, delivering structured virtual training and KPI tracking to support partners in exceeding targets. I use HubSpot, Salesforce, and Zoho CRM to track pipelines, log feedback, and ensure timely follow-ups, and I’m open to global remote opportunities in customer service, client success, and sales support roles.
Experience
Work history, roles, and key accomplishments
Student Engineer (Intern)
Oyo State Ministry of Public Works & Transport
Jun 2020 - Dec 2020 (6 months)
Conducted geotechnical tests (sieve analysis, compaction, tensile strength) to verify quality compliance for government road construction. Assisted senior engineers with on-site supervision to support timely, standards-compliant project delivery.
Student Intern
Eldad Engineering Limited
Oct 2018 - Nov 2019 (1 year 1 month)
Designed structural and architectural drawings using AutoCAD and RCD, supporting project planning and client deliverables. Produced accurate slab, column, and beam drawings to ensure technical accuracy and compliance for active construction projects.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Engineering (Hons), Civil Engineering
2023 - 2025
Pursuing a Master of Engineering (Hons) in Civil Engineering at the University of Ibadan. Focused on advanced civil engineering coursework and training.
Osun State University
Bachelor of Engineering (Hons), Civil Engineering
2016 - 2021
Completed a Bachelor of Engineering (Hons) in Civil Engineering at Osun State University. Trained in core civil engineering subjects and practical engineering preparation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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