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Ayomide OmoremiAO
Open to opportunities

Ayomide Omoremi

@ayomideomoremi

Customer Service & Sales Manager who drives conversions, retention, and high-performing remote teams.

Nigeria
Message

What I'm looking for

I’m looking for global remote roles in customer service, client success, or sales support—where I can drive conversions, improve retention, and coach teams using CRM-driven follow-ups and proactive, solutions-focused customer care.

I’m a results-driven Customer Service & Sales professional with 2+ years of experience managing high-volume client interactions, resolving complex objections, and leading remote sales teams. I’ve achieved conversion rates up to 50%, and I’m known for proactive, solutions-focused customer experiences that protect satisfaction.

In my Real Estate Customer Service & Sales Manager role, I manage the full client lifecycle—from inbound inquiry and lead qualification to post-sale follow-up. I resolved complaints and documentation disputes using transparent communication, helped increase lead generation by 20%, and improved team sales performance by 20% through targeted outreach, digital marketing strategies, and coaching.

I recruit and lead a 200+ member remote sales partner network, delivering structured virtual training and KPI tracking to support partners in exceeding targets. I use HubSpot, Salesforce, and Zoho CRM to track pipelines, log feedback, and ensure timely follow-ups, and I’m open to global remote opportunities in customer service, client success, and sales support roles.

Experience

Work history, roles, and key accomplishments

EL

Student Intern

Eldad Engineering Limited

Oct 2018 - Nov 2019 (1 year 1 month)

Designed structural and architectural drawings using AutoCAD and RCD, supporting project planning and client deliverables. Produced accurate slab, column, and beam drawings to ensure technical accuracy and compliance for active construction projects.

Education

Degrees, certifications, and relevant coursework

University of Ibadan logoUI

University of Ibadan

Master of Engineering (Hons), Civil Engineering

2023 - 2025

Pursuing a Master of Engineering (Hons) in Civil Engineering at the University of Ibadan. Focused on advanced civil engineering coursework and training.

Osun State University logoOU

Osun State University

Bachelor of Engineering (Hons), Civil Engineering

2016 - 2021

Completed a Bachelor of Engineering (Hons) in Civil Engineering at Osun State University. Trained in core civil engineering subjects and practical engineering preparation.

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