Ayodeji AjayiAA
Open to opportunities

Ayodeji Ajayi

@ayodejiajayi

Dedicated customer care officer with a passion for client satisfaction.

Nigeria

What I'm looking for

I am seeking a challenging role in customer service within the crypto industry, focusing on client satisfaction and company performance.

As a dedicated Customer Care Officer with a strong background in client-focused roles, I have honed my skills in providing exceptional service within the fintech sector. My experience at Cryptonaire Nigeria allowed me to facilitate smooth onboarding processes for new clients, ensuring they felt supported from the outset. I excelled in addressing customer inquiries about mobile payment apps and digital wallets, collaborating closely with compliance teams to maintain high levels of satisfaction and retention.

Prior to my role in fintech, I worked as a Sales Associate at Uniprime Innovations Limited, where I developed excellent interpersonal skills and a knack for resolving client issues effectively. My efforts contributed to a 20% boost in transactional services through referrals from satisfied clients. Additionally, my time as a Health Officer during the National Youth Service Corps program equipped me with valuable experience in community engagement and health education, further enhancing my communication and problem-solving abilities.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LU

Ladoke Akintola University

Bachelor's in Anatomy, Anatomy

2014 - 2018

Completed a Bachelor's degree in Anatomy, focusing on the structure and function of the human body, including the study of various organ systems and their interrelationships.

Tech stack

Software and tools used professionally

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Ayodeji Ajayi - Customer Care Officer - Cryptonaire Nigeria | Himalayas