Ayodeji Ajayi

As a dedicated Customer Care Officer with a strong background in client-focused roles, I have honed my skills in providing exceptional service within the fintech sector. My experience at Cryptonaire Nigeria allowed me to facilitate smooth onboarding processes for new clients, ensuring they felt supported from the outset. I excelled in addressing customer inquiries about mobile payment apps and digital wallets, collaborating closely with compliance teams to maintain high levels of satisfaction and retention.

Prior to my role in fintech, I worked as a Sales Associate at Uniprime Innovations Limited, where I developed excellent interpersonal skills and a knack for resolving client issues effectively. My efforts contributed to a 20% boost in transactional services through referrals from satisfied clients. Additionally, my time as a Health Officer during the National Youth Service Corps program equipped me with valuable experience in community engagement and health education, further enhancing my communication and problem-solving abilities.