Azua Rachel

I am a dedicated and results-driven professional with a strong background in customer service and human resources. With experience in managing client check-ins, handling phone inquiries, and resolving customer complaints, I possess excellent communication and problem-solving skills. My expertise in HR has enabled me to facilitate employee inquiries, coordinate onboarding, and manage employee data updates. I am committed to delivering exceptional service and ensuring seamless operations.

In my previous roles, I have demonstrated my ability to work efficiently, reducing wait times and improving customer satisfaction ratings. I have also successfully upsold products and services, contributing to revenue growth. My experience in supervising staff members has improved client retention and ensured adherence to safety protocols.

I hold a BSc in Microbiology from the University of Ilorin and have also served as the General Secretary of the Health CDS during my National Youth Service Corps. I am passionate about delivering exceptional service and committed to continuous learning and growth.