Omowumi Oni

I am an industrious customer service professional with strong interpersonal skills and a commitment to delivering top-notch service. I prioritize understanding client needs and resolving issues efficiently to drive customer satisfaction and loyalty.

My experience includes frontline banking customer service where I opened accounts, issued ATM cards, handled complaints, and communicated product promotions. I consistently used critical thinking to diagnose problems, propose solutions, and escalate issues when necessary.

Earlier roles in sales and office administration sharpened my abilities in lead generation, negotiation, scheduling, and internal communications. I have practical experience maintaining customer relationships, following up on leads, and supporting colleagues across functions.

I work effectively with Microsoft Office and Google Workspace tools, manage competing priorities, and volunteer for added responsibilities to help teams meet goals. I bring dependability, strong listening, and conflict-resolution skills to every role.